Michael Carranza
Wellington,FL
Summary
Customer-focused professional with experience across various roles in the retail and hospitality industries, including Retail Associate, Food Runner, Takeout Server, Host, and Cashier. Efficient in managing tasks in fast-paced environments, and maintaining a positive and welcoming attitude. Strong ability to multitask, handle cash transactions accurately, and ensure a smooth guest experience. Adept at working both independently and as part of a team, with a proven track record of meeting customer needs and contributing to overall business success. S
Overview
3
3
years of professional experience
Work History
Cashier
BJ's Wholesale
Orlando, Florida
01.2024 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new team members in cash register operation, stock procedures, and customer services.
Takeout Server/Host
Lemongrass Asian Bistro
Wellington, FL
02.2023 - 12.2023
- Takeout Server with a strong commitment to delivering exceptional service and ensuring a seamless dining experience for patrons
- Skilled in handling takeout orders efficiently, maintaining order accuracy, and providing courteous assistance to customers.
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
Retail Associate
Target
West Palm Beach, FL
04.2022 - 01.2023
- Greeted customers, helped locate merchandise, and suggested suitable options
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Organized backroom storage areas for efficient access to merchandise.
- Performed price checks on items requested by customers.
- Conducted regular stock counts to verify accuracy of inventory records.
Food runner/Takeout Server
Park Avenue BBQ Grille
Wellington, FL
03.2021 - 02.2022
- Bussed and reset tables to keep the dining room and work areas clean
- Worked with a POS system to place orders, manage bills, and handle complimentary items.
Education
Associate's Degree - Computer Science
University Of Central Florida
Orlando, FL12.2026
Skills
- Customer Service
- Bilingual in Spanish and English
- Problem-Solving Skills
- Reliable and Punctual
- Fast learner
Languages
- English
- Spanish
Timeline
Cashier
BJ's Wholesale
01.2024 - 06.2024
Takeout Server/Host
Lemongrass Asian Bistro
02.2023 - 12.2023
Retail Associate
Target
04.2022 - 01.2023
Food runner/Takeout Server
Park Avenue BBQ Grille
03.2021 - 02.2022
Associate's Degree - Computer Science
University Of Central Florida
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