Summary
Overview
Work History
Skills
Timeline
AccountManager

Michael Catanzaro

Senior Account Manager
Chicago,IL

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Utilized proven prospecting and outbound marketing techniques to help close over 30M in business for my clients.

Overview

3
3
years of professional experience

Work History

Senior Account Manager

Cleverly
Los Angeles, CA
03.2020 - Current
  • Delivered sales presentations and pitches to clients, upper management.
  • Cultivated productive relationships with clients and consulted closely to uncover needs and match to available solutions.
  • Liaised with marketing and sales teams to develop targeted outbound marketing campaigns.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Exceeded sales goals by bringing in over 250 new accounts and upselling over 300 plans to existing clients.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Mentored junior account management professionals to develop skills and increase client retention.
  • Created training program for junior employees to increase sales and customer satisfaction.
  • Developed and implemented strategies to increase client retention.


Property Manager

Aznar Properties
Chicago, IL
04.2022 - Current
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Generated leads for rental properties through digital marketing and referrals.

Skills

Contract Negotiation

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Timeline

Property Manager

Aznar Properties
04.2022 - Current

Senior Account Manager

Cleverly
03.2020 - Current
Michael CatanzaroSenior Account Manager