Michael Catanzaro
Senior Account Manager
Chicago,IL
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Utilized proven prospecting and outbound marketing techniques to help close over 30M in business for my clients.
Overview
3
3
years of professional experience
Work History
Senior Account Manager
Cleverly
Los Angeles, CA
03.2020 - Current
- Delivered sales presentations and pitches to clients, upper management.
- Cultivated productive relationships with clients and consulted closely to uncover needs and match to available solutions.
- Liaised with marketing and sales teams to develop targeted outbound marketing campaigns.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Exceeded sales goals by bringing in over 250 new accounts and upselling over 300 plans to existing clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Mentored junior account management professionals to develop skills and increase client retention.
- Created training program for junior employees to increase sales and customer satisfaction.
- Developed and implemented strategies to increase client retention.
Property Manager
Aznar Properties
Chicago, IL
04.2022 - Current
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Generated leads for rental properties through digital marketing and referrals.
Skills
Contract Negotiation
Entrepreneurial
Exceptional oral and written communication skills
Business Development
Marketing and advertising
Digital marketing
Sales expertise
Lead prospecting
Outbound Sales
Lead sourcing
Email Marketing
Timeline
Property Manager
Aznar Properties
04.2022 - Current
Senior Account Manager
Cleverly
03.2020 - Current