Michael Catanzaro
Senior Account Manager
Chicago,IL
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Utilized proven prospecting and outbound marketing techniques to help close over 30M in business for my clients.
Overview
3
3
years of professional experience
Work History
Senior Account Manager
Cleverly
Los Angeles, CA
03.2020 - Current
- Delivered sales presentations and pitches to clients, upper management.
- Cultivated productive relationships with clients and consulted closely to uncover needs and match to available solutions.
- Liaised with marketing and sales teams to develop targeted outbound marketing campaigns.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Exceeded sales goals by bringing in over 250 new accounts and upselling over 300 plans to existing clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Mentored junior account management professionals to develop skills and increase client retention.
- Created training program for junior employees to increase sales and customer satisfaction.
- Developed and implemented strategies to increase client retention.
Property Manager
Aznar Properties
Chicago, IL
04.2022 - Current
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Generated leads for rental properties through digital marketing and referrals.
Skills
Contract Negotiation
Timeline
Property Manager
Aznar Properties
04.2022 - Current
Senior Account Manager
Cleverly
03.2020 - Current