MICHAEL CHANDLER
Holliston,MA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Rideshare Driver
UBER & Lyft
02.2020 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Automotive technician
Mercedes Benz of Westwood
07.2023 - 09.2024
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Automotive Technician
Imperial Ford
10.2023 - 03.2024
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
Class A Truck Driver
Pods Moving & Storage
11.2022 - 07.2023
- Drove tractor and trailer to weigh stations before and after loading and along routes to document weights and comply with state regulations.
- Loaded and unloaded trucks by operating special equipment to palletize freight and secure items for transport.
- Collected delivery instructions to verify freight and routes for on-time delivery and adjusted routes based on changing conditions.
- Maintained excellent safety record by strictly following company policies and traffic laws.
- Assisted in training new drivers on company procedures, route navigation, and safe driving practices for better fleet performance.
- Demonstrated flexibility in schedule adjustments to accommodate last-minute changes or additional loads without compromising safety measures or deadlines.
Sales Associate
Ocean State Job Lot
04.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Rideshare Driver
UBER & Lyft
02.2020 - 04.2021
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
Automotive Technician
Herb Chambers Honda
12.2018 - 07.2020
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Completed customer orders and warranty services according to manufacturer specifications.
Automotive Diesel Technician
Birchler's Automotive
05.2018 - 11.2018
- Stayed up-to-date with the latest industry advancements, attending training sessions and workshops to continuously improve knowledge and skills in automotive diesel technology.
- Delivered exceptional service to customers through clear communication about necessary repairs or maintenance tasks required for their vehicles.
- Streamlined inventory management by organizing parts storage areas and maintaining accurate records of available supplies for automotive diesel repairs.
Automotive Technician
Mercedes Benz
11.2016 - 05.2018
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
Education
Automotive & Diesel Program
Universal Technical Inst. (UTI)
Norwood, MA06.2013
Electrical
Peterson School of Engineering
Woburn, MA01.2009
Electrical Program
RETS Technical Center
Charleston, MA08.2007
Electrical Journeyman Program
Peterson School of Engineering
Norwood, MA04.2007
Electrical Journeyman program
Martin Electrical School
Norwood, MA04.2006
Criminal Justice Program
Hudson Valley Community College
Troy, NY06.2000
High School Diploma - undefined
Christian Brothers Academy
Albany, NY06.1999
Skills
- Schedule management
- Excellent navigation
- Customer service
- Vehicle maintenance
- Problem-solving
- Adaptability and flexibility
- Safety awareness
- Communication
- Dependable and reliable
Certification
CDL Class A Driver's License; Expires 2028-06-19
Timeline
Automotive Technician
Imperial Ford
10.2023 - 03.2024
Automotive technician
Mercedes Benz of Westwood
07.2023 - 09.2024
Class A Truck Driver
Pods Moving & Storage
11.2022 - 07.2023
Sales Associate
Ocean State Job Lot
04.2021 - 11.2021
Rideshare Driver
UBER & Lyft
02.2020 - Current
Rideshare Driver
UBER & Lyft
02.2020 - 04.2021
Automotive Technician
Herb Chambers Honda
12.2018 - 07.2020
Automotive Diesel Technician
Birchler's Automotive
05.2018 - 11.2018
Automotive Technician
Mercedes Benz
11.2016 - 05.2018
Electrical Program
RETS Technical Center
High School Diploma - undefined
Christian Brothers Academy
Automotive & Diesel Program
Universal Technical Inst. (UTI)
Electrical
Peterson School of Engineering
Electrical Journeyman Program
Peterson School of Engineering
Electrical Journeyman program
Martin Electrical School
Criminal Justice Program
Hudson Valley Community College
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