Michael Chandler
Salem
Summary
Accomplished Manager with strong sales acumen and effective communication skills. Experienced in managing financial reporting and developing strategies that enhance customer satisfaction and loyalty.
Overview
25
25
years of professional experience
Work History
General Manager
Toy Store Auto Sales
SALEM
01.2013 - 03.2026
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, payroll, customer service and sales.
- Analyzed monthly sales and generated reports to track progress and help project futures.
- Developed and nurtured long-term customer relationships through strategic account management.
- Obtained and maintained all necessary licenses, certifications, and permits to ensure compliance for appropriate oversight agencies.
Finance Manager
Toy Store Auto Sales
SALEM
01.2001 - 03.2026
- Ensured compliance with current regulations and worked directly with NH Banking department using NMLS platform.
- Analyzed consumer credit reports to help determine qualification for appropriate lender programs as well as calculated DTI and PTI ratios.
- Prepared and executed all state, federal and institutional forms and contracts to ensure smooth funding for indirect lending programs
- Established and maintained relationships with banking partners to secure favorable terms on financing arrangements.
- Proficient in multiple financial portals such as CUDL, Dealertrack, DealerCenter, Dealer Navigator, etc.
Education
High School Diploma -
Northern Essex Community College
Haverhill, MASkills
- Sales and Customer Relations
- Financial Analysis
- Regulatory Oversight and Understanding
- Effective Communicator, Verbal or Written
- Efficient and Organized
- Easily Collaborative
- Self Motivated and Fast Learner
Affiliations
Derry-Salem Elks Lodge - Active Member
Timeline
General Manager
Toy Store Auto Sales
01.2013 - 03.2026
Finance Manager
Toy Store Auto Sales
01.2001 - 03.2026
High School Diploma -
Northern Essex Community College