Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Michelle Clark

ROMANCE,AR

Summary

Adept at balancing urgent tasks and maintaining service quality, excelling at Neighborhood Walmart by leveraging product knowledge and exceptional communication skills. Experience spans from personal shopping to management, consistently enhancing customer satisfaction and team performance. Skilled in decision-making and relationship building, driving results and fostering collaboration. Knowing everything retail.

Overview

23
23
years of professional experience

Work History

Personal Shopper

Neighborhood Walmart
08.2022 - Current
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.

Many

Walmart
02.2019 - 08.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Service Deli Clerk

Albertsons
08.2014 - 09.2015
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Child Educator

First Methodist Church
05.2011 - 05.2012
  • Developed strong relationships with parents and guardians through regular communication, resulting in increased parental involvement in their child''s education.
  • Utilized data-driven decision-making processes when planning curriculum content and pacing schedules, ensuring alignment with state standards while addressing individual student needs effectively.
  • Participated in ongoing professional development opportunities to stay current with best practices in education, ensuring delivery of high-quality instruction to all students.
  • Established clear expectations for behavior and academic performance at the beginning of each school year, promoting a positive classroom culture from day one.

Manager

Albertsons
11.2004 - 07.2009
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Service Deli Clerk

Albertsons
01.2002 - 11.2004

Started my retail career pusing carts, moving to service deli to transferring to Ridgecrest CA location.

Education

Master of Science - Human Services: Organizations And Social Services

Purdue Global
Online
09.2024

Bachelor of Science - Psychology: Child Development

Purdue Global
Online
05.2019

High School Diploma -

Opportunities For Learning Charter High School
Ridgecrest, United States
03.2002

Skills

  • Product Knowledge
  • Planning and Organization
  • Decision-Making
  • Flexible Schedule
  • Customer Relationships
  • Upbeat and Outgoing Attitude
  • Customer Service
  • Documentation And Reporting
  • Sales proficiency
  • Online Order Processing
  • Multitasking
  • Professionalism
  • Teamwork and Collaboration

Timeline

Personal Shopper

Neighborhood Walmart
08.2022 - Current

Many

Walmart
02.2019 - 08.2022

Service Deli Clerk

Albertsons
08.2014 - 09.2015

Child Educator

First Methodist Church
05.2011 - 05.2012

Manager

Albertsons
11.2004 - 07.2009

Service Deli Clerk

Albertsons
01.2002 - 11.2004

Master of Science - Human Services: Organizations And Social Services

Purdue Global

Bachelor of Science - Psychology: Child Development

Purdue Global

High School Diploma -

Opportunities For Learning Charter High School
Michael Michelle Clark