Michael Constantine
Detroit,MI
Summary
Results-driven business professional with experience in luxury retail, client relations, and brand representation. Skilled in cultivating long-term client relationships, delivering personalized customer experiences, and driving sales growth in high-end environments. Strong background in communication, relationship management, and visual presentation, with a passion for luxury menswear, Italian sportswear, and elevated client service. Known for professionalism, adaptability, and the ability to connect with diverse clientele while representing premium brands with excellence.
Overview
15
15
years of professional experience
Work History
Brand Ambassador
Brunello Cucinelli
Troy, Michigan
06.2025 - Current
- Deliver a high-end luxury client experience through personalized styling, relationship building, and brand storytelling.
- Develop and maintain strong relationships with top clientele, driving repeat business and long-term customer loyalty.
- Represent the brand’s values of craftsmanship, elegance, and Italian lifestyle through exceptional customer service and presentation.
- Assist clients with wardrobe curation, tailoring coordination, and seasonal product recommendations tailored to individual lifestyles.
- Collaborate with team members to execute VIP events, private appointments, and in-store luxury experiences.
- Consistently exceed sales goals through strategic client outreach, follow-ups, and personalized communication.
- Maintain deep knowledge of luxury menswear, Italian sportswear, fabrics, and current fashion trends to provide expert guidance to clients.
Luxury Style Advisor
Saks Fifth Avenue
11.2023 - 05.2025
- Used social media in order to grow business clientele, promoting brands and new arrivals in store
- Overlooked stock rooms to ensure a smooth selling process for teammates, organizing and displaying new arrivals in the store on sales floor
- Created look books for current and new arrivals for clients, catering to their brand interest, overall aesthetic goal, and event wardrobe/lifestyle needs
- Created lasting relationships with clients, solidifying knowledge of their style and personal life in the process, making the shopping experience at ease with a higher sense of comfort
- Became knowledgeable of other store departments, as well as advisors, in order to make a more seamless customer experience, no matter the event or needs
- Fostered customer loyalty by building rapport and following up with clients to encourage repeat business
- Given 'Insisting on Higher Standards' Award (August 2023)
360 Sales
Saks Fifth Avenue
03.2023 - 11.2023
- Become well-rounded in all store departments in order to maximize sales and provide a more seamless customer experience
- Built extensive rapport with clients
- Built relationships with coworkers (leading then to referrals and building a community with coworkers)
- Elevated shopping experience by identifying clients needs in regards to events, vendors of interest, timeline of event
- Worked in Multiple areas of store, becoming well rounded with all brands in location
Image Consultant
Cicchini Custom Clothier
09.2019 - 03.2023
- Delivered exceptional service in a high-volume luxury retail environment, meeting the needs of diverse clientele
- Assisted in VIP events, showcasing new collections to clients
- Provided expert consultation for wardrobe development
- Provide in home and office visits for consultation and delivery
- Created a wardrobe to merge profession, person and lifestyle
- Fit client for garments (suits, slacks, sport coats, shirts, overcoats)
- Built relationships with manufacturers and vendors
- Provided a process of detailed style selection, including picking fabrics, cuts, and designs
- Became well educated on fabrics and fabric mills (wools, silks, cottons, cashmere, vicuna, etc)
- Traveled to Trade Shows to meet current and new vendors, and also to pick new inventory for store
Sales Consultant
Men's Wearhouse
01.2018 - 08.2019
- Provided exceptional service by assisting customers in selecting formalwear, Casual attire, and accessories tailored to their style preferences and occasions
- Conducted accurate suit fittings and collaborated with the alterations team to ensure a perfect fit
- Consistently exceeded sales goals through upselling and recommending complementary items
- Assisted grooms snd wedding parties in selecting suits and tuxedos for their special day, ensuring a cohesive and stylish look
- Provided personalized island consultations for clients investing in Joseph Abboud Custom Suits, ensuring each piece was tailored to their needs and lifestyle
Sales Advisor
Meade Lexus of Lakeside
11.2015 - 01.2018
- Provided comprehensive vehicle demonstrations, highlight key features, performance, and benefits of luxury vehicles to match clients needs
- Maintained a loyal customer base through effective client telling, personalize follow ups, and excellent post-sale support
- Negotiated sales and lease agreements, ensuring customer satisfaction while meeting dealership profitability targets
- Prospect Hidden cultivate a relationship with new clients, contributing to increase in customer acquisition
- Maintain deep knowledge of competitive brands and industry trends to position vehicles effectively against competitors
- Collaborated with financial insurance teams to streamline the purchase process for clients
- Worked with team to maintain lot cleanliness and layout, making a more seamless customer experience
Sales Consultant
Men's Wearhouse
05.2011 - 11.2015
- Provided exceptional service by assisting customers in selecting formalwear, Casual attire, and accessories tailored to their style preferences and occasions
- Conducted accurate suit fittings and collaborated with the alterations team to ensure a perfect fit
- Consistently exceeded sales goals through upselling and recommending complementary items
- Assisted grooms snd wedding parties in selecting suits and tuxedos for their special day, ensuring a cohesive and stylish look
- Provided personalized island consultations for clients investing in Joseph Abboud Custom Suits, ensuring each piece was tailored to their needs and lifestyle
Education
- Architecture
Macomb Community College
Warren, MISkills
- Customer Service
- Sales
- Client Relations
- Wardrobe Development
- Event Coordination
- Teamwork and collaboration
- Flexible and adaptable
- Multitasking
- Calm under pressure
Timeline
Brand Ambassador
Brunello Cucinelli
06.2025 - Current
Luxury Style Advisor
Saks Fifth Avenue
11.2023 - 05.2025
360 Sales
Saks Fifth Avenue
03.2023 - 11.2023
Image Consultant
Cicchini Custom Clothier
09.2019 - 03.2023
Sales Consultant
Men's Wearhouse
01.2018 - 08.2019
Sales Advisor
Meade Lexus of Lakeside
11.2015 - 01.2018
Sales Consultant
Men's Wearhouse
05.2011 - 11.2015
- Architecture
Macomb Community College