High-performing Automotive Sales Manager with 12-year background meeting or exceeding customer acquisitions and revenue growth. Five years as an Automotive Sales Manager with a proven track record that consistently raised profits each year as high as 27%. Two plus years as an Acquisition Director who increased used car profits year after year. Award winning Automotive Sales Executive who was promoted by GM to a Sales Manager to increase profits. Ready to contribute to a well-established dealership and drive further success.
Overview
12
12
years of professional experience
Work History
Automotive Sales Manager
Mercedes-Benz Of Arrowhead
07.2017 - 01.2023
Managed a 12 to 16 person Sales Team
Oversee the entire car buying experience from negotiating, trade-in value, desking deal, closing the deal and arranging financing.
Recruited, hired, trained and managed sales team to set, achieve and exceed goals and CSI objectives . Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
Leveraged DealerSocket, RevenueRadar, eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Held weekly sales meeting to go over objectives, training, CSI
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
Ensured sales policies, procedures, and compliance standards are implemented and enforced
Promoted in September of 2020 by GM to increase used Vehicle Inventoryby 60% while still working as a Sales Manager
Responsible for all facets of acquiring used vehicles through direct contact, leads, auctions, dealers, and all other available avenues for two dealerships
Managing the acquisition process, and conducting market research to ensure competitive pricing and proper inventory mix
Oversaw all reconditioning costs for acquired used vehicle inventory to increase profit
Automotive Sales Consultant
Mercedes-Benz Of Arrowhead
07.2014 - 07.2017
Promoted to Sales Manager
Awarded New Car Salesman of the month 9 times
Awarded Used Car Salesman of the month 11 times
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Answered telephone and email inquiries from potential customers.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Prepared purchased vehicles and completed final delivery checks.
Automotive Sales Consultant
Arrowhead Cadillac
09.2012 - 07.2014
Ranked #2 Salesman of the year in 2013
Achieved Platinum status 2nd year in a row with Cadillac for New Car Sales and received a Platinum Cadillac ring
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Automotive Sales Consultant
Lund Cadillac
11.2010 - 09.2012
Achieved Platinum Status with Cadillac the first full year in the car business for selling New Cadillac's
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Answered telephone and email inquiries from potential customers.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
Sales Consultant, Internal Advisor at Phil Smart Mercedes Benz now Mercedes Benz of SeattleSales Consultant, Internal Advisor at Phil Smart Mercedes Benz now Mercedes Benz of Seattle
HR Talent & Development Manager at DAIMLER / MERCEDES-BENZ GROUP | Athlon International BV. (Mercedes Benz Mobility AG)HR Talent & Development Manager at DAIMLER / MERCEDES-BENZ GROUP | Athlon International BV. (Mercedes Benz Mobility AG)