Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Davis JR

Kansas City,MO

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Transit

Ford Warehouse
03.2023 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Responsible for preparing shipments of orders to customers and component

Call Group

Cargo Largo
01.2021 - 02.2023
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Switcher

FedEX
01.2020 - 01.2021
  • Changing inbound and outbound trailers to and from load/unload dock doors
  • Hooking and moving parked trailers throughout the yard.
  • Documenting the trailer movements with yard management.

Outbound Customer Service Representative

Sprint
01.2017 - 01.2020
  • Participated actively in team meetings, contributing valuable insights into ways of enhancing customer service delivery.
  • Delivered constructive suggestions to supervisor for improving outbound sales development processes.
  • Executed outbound 150 calls and converted 70% of calls into sales.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

Education

High School Diploma -

ACECC
Kansas City, MO
05-2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Leadership
  • Flexible and adaptable
  • Multitasking Abilities
  • Organization and time management
  • Calm under pressure

Timeline

Transit

Ford Warehouse
03.2023 - 04.2025

Call Group

Cargo Largo
01.2021 - 02.2023

Switcher

FedEX
01.2020 - 01.2021

Outbound Customer Service Representative

Sprint
01.2017 - 01.2020

High School Diploma -

ACECC