MICHAEL DIPAOLO
Coraopolis,PA
Summary
Highly ambitious Digital Sales Representative with 2+ years of experience creating sustained client relationships and strategically developing new and existing accounts. Collaborated with cross-functional team members delivering customized solutions to the needs of each client. Highly proficient in using Salesforce and Microsoft programs, initiating creative avenues to identify new sales opportunities within my territory. Detail-oriented team player with strong organizational skills. Proven track record of exceeding sales targets and maintaining exceptional customer satisfaction levels with various clients.
Overview
7
7
years of professional experience
Work History
Digital Sales Representative
ADP
Coraopolis
07.2022 - Current
- Awarded consecutive 100% club finishes in my first two fiscal years. Finished at 107% ($124,300 quota) in fiscal 2023 and 121% ($215,000 quota) in fiscal 2024.
- Named Rookie of the Month in December 2022
- Within my defined territory, I cultivated strong relationships and served as a trusted partner with small business clients, ultimately leading to further opportunities.
- Consistently exceeded monthly sales quotas through diligent prospecting and follow-up efforts.
- Utilized Salesforce efficiently to track leads, manage accounts, and generate unique reports.
- Nurtured client relationships, leading to repeat business and a loyal customer base.
- Proactively sought out opportunities for upselling or cross-selling additional products or services to existing clients.
Medical Supply Sales Intern
Zimmer Biomet Apex Surgical
Hudson, OH
01.2022 - 05.2022
- Assisted several coordinators in the preparation of future surgical cases by ensuring the necessary sterilized equipment were precisely organized and prepped accordingly
- Throughout my internship, I was able to observe multiple surgeries as well as the in-depth specifics multitasking different cases in a day
- Other roles throughout my internship included quickly learning the complex online software used specifically within Zimmer Biomet to be able to restock and verify various devices to the accurate location in the warehouse.
- Networked with various medical device reps daily to gain further advice within this field
Restaurant Waiter
Michael Alberini’s Restaurant and Wine shop
Youngstown, OH
08.2018 - 01.2022
- Multitasked various responsibilities such as taking orders, delivering entrees and cocktails as well as assisting my colleagues to ensure satisfaction for every customer
- Generated repeat business through unmatched customer service and effective communication with kitchen staff to provide efficient food service
- Developed extensive knowledge on the diverse wine selection that enabled my ability to sell consistent high-end labels.
Staff Representative
Andrew’s Student Recreation and Wellness Center
Youngstown State University
07.2017 - 07.2019
- Front desk attendant responsible for greeting patrons and verifying identification to permit entrance into facility
- Other duties included equipment rental, deep clean of machines and locker rooms as well as assisting patrons with any particular workout or nutritional questions.
Education
Bachelor of Science - Sports Medicine
Kent State University
Kent, OH05.2022
High School Diploma -
Cardinal Mooney High School
Youngstown, OH01.2015
Skills
- Sales strategy development
- Quick, decisive critical thinker
- Establishing trust with employees and customers
- Exceptionally organized, even under immense pressure
- Teamwork and Collaboration
- Highly proficient in Salesforce & Microsoft Office programs
- Task Prioritization
- Assertive and detail-oriented
- Always willing to go the extra mile for colleagues to achieve success
- Consistently devoted to the task at hand
Timeline
Digital Sales Representative
ADP
07.2022 - Current
Medical Supply Sales Intern
Zimmer Biomet Apex Surgical
01.2022 - 05.2022
Restaurant Waiter
Michael Alberini’s Restaurant and Wine shop
08.2018 - 01.2022
Staff Representative
Andrew’s Student Recreation and Wellness Center
07.2017 - 07.2019
Bachelor of Science - Sports Medicine
Kent State University
High School Diploma -
Cardinal Mooney High School