Michael D. Neal
Gwynn Oak,MD
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Rideshare Driver
Uber LLC
05.2024 - 08.2024
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
Rideshare Driver
Lyft Inc.
02.2023 - 05.2024
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Package Handler
Fed Ex Warehouse
11.2022 - 02.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed safety regulations to maintain safe work environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Retail Sales Associate
Ross Dress for Less
04.2021 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Organist, Bassist, Drummer and Keyboard Player
Citadel Cathedral of Prayer International
02.2019 - 12.2020
- Arrive punctually for various events that require a musician including events for churches and other organizations.
- Consulted with directors and producers to determine placement of musical cues and coordinate artistic vision.
Package Handler
UPS
11.2019 - 02.2020
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Driver
Papa John's Pizza
10.2018 - 01.2019
- Consistently and reliably transported food from store to customers' homes or businesses
- Accurately and efficiently prepared food for deliveries.
Sales Associate
Champion's Hand Car Wash
03.2018 - 09.2018
- Provided high quality customer service by washing, drying, vacuuming and cleaning of customers cars/trucks.
- Had to be precise on time management due to the long line of business.
Sales Associate
Bed Bath and Beyond
04.2017 - 02.2018
- Greeted all customers, answered questions and promoted new products
- Maintained visually appealing and effective displays for the entire store
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Front Desk Receptionist
Glassmanor Community Center
07.2016 - 03.2017
- Welcomed guests and answered any questions they had about the center
- Processed transactions as a cashier accurately and efficiently.
- formed relationships with the adult's and children to be able to keep the rules enforced and safety guaranteed.
Education
Diploma -
La Plata High School
La Plata, MD06.2015
Skills
- Schedule Management
- Excellent navigation
- Customer Service
- Patience and understanding
- Vehicle Maintenance
- Punctuality
- Local knowledge
References
Available upon request
Timeline
Rideshare Driver
Uber LLC
05.2024 - 08.2024
Rideshare Driver
Lyft Inc.
02.2023 - 05.2024
Package Handler
Fed Ex Warehouse
11.2022 - 02.2023
Retail Sales Associate
Ross Dress for Less
04.2021 - 10.2021
Package Handler
UPS
11.2019 - 02.2020
Organist, Bassist, Drummer and Keyboard Player
Citadel Cathedral of Prayer International
02.2019 - 12.2020
Driver
Papa John's Pizza
10.2018 - 01.2019
Sales Associate
Champion's Hand Car Wash
03.2018 - 09.2018
Sales Associate
Bed Bath and Beyond
04.2017 - 02.2018
Front Desk Receptionist
Glassmanor Community Center
07.2016 - 03.2017
Diploma -
La Plata High School
Similar Profiles
Darius PullardDarius Pullard
Rideshare Driver at Uber LLCRideshare Driver at Uber LLC
Josue Gildardo MurilloJosue Gildardo Murillo
Class A CDL Truck Driver at Hyena LLCClass A CDL Truck Driver at Hyena LLC
SLESHI LISANEWORKSLESHI LISANEWORK
Limousine Driver/Supervisor at Uber Technology and SLEGETA LLCLimousine Driver/Supervisor at Uber Technology and SLEGETA LLC
Travis PenningtonTravis Pennington
Undergraduate Research Intern at Johns Hopkins UniversityUndergraduate Research Intern at Johns Hopkins University
Jasmine JacksonJasmine Jackson
CNA/GNA at ShiftKey/Shiftmed/EshyftCNA/GNA at ShiftKey/Shiftmed/Eshyft