Michael Docherty
Trenton,MI
Summary
Highly competitive, dependable self-starter with years of construction and sales experience. Committed to building and inspiring customer relationships by reaching out to new and existing clients. Self-motivated, assertive, and able to work independently. Excels at exceeding goals and expectations. Open to learning new systems, seek out new opportunities, improve processes, and increase customer satisfaction.
Overview
23
23
years of professional experience
Work History
Delivery Associate
Ultimate Delivery Group LLC / Amazon
Canton, MI
01.2023 - Current
- Loaded delivery truck with company products according to the daily route plan.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Maintained accurate logbook of deliveries and pick-ups.
- Provided daily exceptional customer service
Millwright
Millwrights Union Local 1102
Warren, MI
06.2001 - 12.2022
- Inspected and tested all machinery components to ensure proper functionality.
- Replaced faulty parts such as bearings, gears, and shafts in a timely manner.
- Installed new equipment according to manufacturer specifications.
- Assembled industrial machines using appropriate tools and techniques.
- Repaired broken or worn parts by welding, grinding, machining or fabricating replacement parts as needed.
- Reassembled machines after repair work was completed.
- Ensured safety regulations were followed while performing tasks.
- Removed old equipment from facilities in an efficient manner.
- Monitored the operation of machinery during production runs.
- Maintained clean and environmentally safe work conditions.
- Read blueprints and sketches to fabricate equipment, make modifications and establish work procedures.
Residential Sales Representative
WOW Internet Cable Phone
Madison Heights, MI
05.2008 - 06.2016
- Developed and implemented sales strategies to increase market share.
- Created presentations to demonstrate product features, benefits and associated services.
- Conducted customer needs assessment and identified new opportunities for growth.
Education
Journeyman - Skilled Trades
Millwrights Institute of Technology
Warren, MI06-2001
High School Diploma -
Riverview Community High School
Riverview, MI05-1997
Skills
- Route Planning
- Vehicle Maintenance
- Deadline Adherence
- Product Sales
- Customer Needs Assessment
- Cold-calling
- Time Management
- Reliable and punctual
- Outgoing Personality
- Professional Demeanor
- Exceeds sales goals
- Problem-Solving
- Building rapport
- Product Recommendations
Timeline
Delivery Associate
Ultimate Delivery Group LLC / Amazon
01.2023 - Current
Residential Sales Representative
WOW Internet Cable Phone
05.2008 - 06.2016
Millwright
Millwrights Union Local 1102
06.2001 - 12.2022
Journeyman - Skilled Trades
Millwrights Institute of Technology
High School Diploma -
Riverview Community High School
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