Michael Esler
Casselberry,United States
Summary
Proven in advancing sales and customer satisfaction at Safe Haven ADT, I excel in relationship building and strategic marketing initiatives.
Overview
6
6
years of professional experience
Work History
Sales Technician
Safe Haven ADT
02.2024 - Current
- Partnered with marketing team to formulate concentrated advertising initiatives, advancing lead development.
- Implemented cost-saving vendor negotiations.
- Participated in trade shows and conferences, expanding brand awareness and generating new leads for the sales pipeline.
- Maintained accurate records of customer interactions, ensuring seamless communication and follow-up throughout the sales process.
Executive Sales Broker
TQL
02.2022 - 09.2023
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
Field Technician
Spectrum
12.2021 - 11.2022
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
Deli Clerk
Publix
01.2019 - 06.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Wintersprings High School
Winter Springs, FL03.2019
Skills
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Customer relations
- Sales presentations
- Client service
Timeline
Sales Technician
Safe Haven ADT
02.2024 - Current
Executive Sales Broker
TQL
02.2022 - 09.2023
Field Technician
Spectrum
12.2021 - 11.2022
Deli Clerk
Publix
01.2019 - 06.2021
Wintersprings High School
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