Summary
Work History
Education
Skills
Timeline
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Michael Ferro

Corona

Summary

Dynamic server with a strong work ethic and exceptional customer service experience at Valencia Terrace. Proven ability to enhance guest engagement while efficiently managing multiple tables. Skilled in menu memorization, consistently delivering high-quality service and maintaining cleanliness standards to ensure an outstanding dining experience.

Work History

Server

Valencia Terrace
12.2024 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate Degree in Business Management - Business

Riverside Community College
Riverside, CA

Centennial High School
Corona, CA
2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • Team collaboration

Timeline

Server

Valencia Terrace
12.2024 - 06.2025

Associate Degree in Business Management - Business

Riverside Community College

Centennial High School