Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Fraser

Green Bay

Summary

Dynamic sales professional with a proven track record at Costco Wholesale Corp, excelling in customer service and team collaboration. Skilled in inventory management and process improvements, I enhance operational efficiency while fostering a positive environment. Recognized for training staff and implementing strategies that boost sales and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Sales Associate

Johnny Vapes
05.2017 - Current
  • Cultivated customer relationships through personalized service and product knowledge.
  • Assisted in inventory management, ensuring stock levels met demand and reduced discrepancies.
  • Trained new staff on sales techniques and product features to enhance team performance.
  • Implemented promotional strategies to increase sales of new vape products.

Optical Assistant

Costco Wholesale Corp
04.2022 - 02.2024
  • Assisted customers in selecting appropriate eyewear and contact lenses based on individual needs.
  • Provided support in fitting and adjusting eyewear to ensure optimal comfort and functionality.
  • Educated customers on proper lens care, maintenance, and usage of optical products.
  • Collaborated with optometrists to streamline patient flow and enhance service delivery.

Supervisor

Costco Wholesale Corp
05.2018 - 04.2022
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members to enhance productivity and performance.
  • Developed and implemented process improvements, reducing operational inefficiencies.
  • Managed inventory control systems to optimize stock levels and minimize waste.

Sales Associate

Costco Wholesale Corp
08.2014 - 05.2018
  • Analyzed customer feedback to improve service quality and product offerings.
  • Led weekly team meetings to discuss sales goals and strategies for improvement.
  • Fostered a positive store environment, enhancing customer satisfaction and loyalty initiatives.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Deckhand

Icicle Seafoods
04.2008 - 04.2009
  • Operated and maintained deck machinery, ensuring optimal performance and safety compliance.
  • Assisted in navigation and docking procedures, enhancing vessel maneuverability and crew coordination.
  • Monitored weather conditions to advise crew on safe operational adjustments during voyages.
  • Conducted routine inspections of safety equipment, ensuring readiness for emergency situations.

Education

East High
Green Bay, WI

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Timeline

Optical Assistant

Costco Wholesale Corp
04.2022 - 02.2024

Supervisor

Costco Wholesale Corp
05.2018 - 04.2022

Sales Associate

Johnny Vapes
05.2017 - Current

Sales Associate

Costco Wholesale Corp
08.2014 - 05.2018

Deckhand

Icicle Seafoods
04.2008 - 04.2009

East High

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