Summary
Overview
Work History
Education
Skills
Timeline
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Michael Fraser

Green Bay

Summary

Dynamic sales professional with a proven track record at Costco Wholesale Corp, excelling in customer service and team collaboration. Skilled in inventory management and process improvements, I enhance operational efficiency while fostering a positive environment. Recognized for training staff and implementing strategies that boost sales and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Sales Associate

Johnny Vapes
Green Bay, WI
05.2017 - Current
  • Cultivated customer relationships through personalized service and product knowledge.
  • Assisted in inventory management, ensuring stock levels met demand and reduced discrepancies.
  • Trained new staff on sales techniques and product features to enhance team performance.
  • Implemented promotional strategies to increase sales of new vape products.

Optical Assistant

Costco Wholesale Corp
Green Bay, WI
04.2022 - 02.2024
  • Assisted customers in selecting appropriate eyewear and contact lenses based on individual needs.
  • Provided support in fitting and adjusting eyewear to ensure optimal comfort and functionality.
  • Educated customers on proper lens care, maintenance, and usage of optical products.
  • Collaborated with optometrists to streamline patient flow and enhance service delivery.

Supervisor

Costco Wholesale Corp
Green Bay, WI
05.2018 - 04.2022
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members to enhance productivity and performance.
  • Developed and implemented process improvements, reducing operational inefficiencies.
  • Managed inventory control systems to optimize stock levels and minimize waste.

Sales Associate

Costco Wholesale Corp
Green Bay, WI
08.2014 - 05.2018
  • Analyzed customer feedback to improve service quality and product offerings.
  • Led weekly team meetings to discuss sales goals and strategies for improvement.
  • Fostered a positive store environment, enhancing customer satisfaction and loyalty initiatives.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Deckhand

Icicle Seafoods
Seattle, WA
04.2008 - 04.2009
  • Operated and maintained deck machinery, ensuring optimal performance and safety compliance.
  • Assisted in navigation and docking procedures, enhancing vessel maneuverability and crew coordination.
  • Monitored weather conditions to advise crew on safe operational adjustments during voyages.
  • Conducted routine inspections of safety equipment, ensuring readiness for emergency situations.

Education

East High
Green Bay, WI

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Timeline

Optical Assistant

Costco Wholesale Corp
04.2022 - 02.2024

Supervisor

Costco Wholesale Corp
05.2018 - 04.2022

Sales Associate

Johnny Vapes
05.2017 - Current

Sales Associate

Costco Wholesale Corp
08.2014 - 05.2018

Deckhand

Icicle Seafoods
04.2008 - 04.2009

East High