Michael Frisch
Cincinnati ,OH
Summary
Versatile and dynamic professional with a proven track record at Target, adept in customer service and time management. Excelled in roles requiring attention to detail and leadership, significantly enhancing customer satisfaction and team productivity. Skilled in leveraging computer skills and relationship building to meet and exceed operational goals.
Overview
4
4
years of professional experience
Work History
Associate
Target
Blue Ash, OH
08.2023 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Work in fulfillment to pick online orders
Manager
Papa John's Pizza
Wilmington, OH
01.2023 - 07.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Counted store wide inventory weekly
- Accomplished multiple tasks within established timeframes.
Scare Actor
Matthew Ministries
Wilmington, OH
09.2022 - 10.2022
- Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
- Improvised character presentation and conversations with guests to provide immersive experience.
- Developed strong relationships with colleagues based on trust and respect, fostering a supportive work environment that enhanced collaboration efforts.
- Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
Associate
Panera Bread
West Chester, OH
10.2020 - 03.2022
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Took orders in the drive thru and in store
- Prepared, packaged, and handled food on all stations to ensure efficiency
Education
Bachelor Of Social Science - Social Work
University of Cincinnati
Cincinnati, OHLakota West High School
West Chester, OH12.2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Cash handling
- Customer engagement
- Complex Problem-solving
- Relationship building
- Flexible schedule
- Work Planning and Prioritization
Timeline
Associate
Target
08.2023 - Current
Manager
Papa John's Pizza
01.2023 - 07.2023
Scare Actor
Matthew Ministries
09.2022 - 10.2022
Associate
Panera Bread
10.2020 - 03.2022
Bachelor Of Social Science - Social Work
University of Cincinnati
Lakota West High School