Michael Gerlack
Charlotte,NC
Summary
Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in various CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Mark Ficken Ford
Charlotte, NC
12.2022 - 03.2023
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Priced out products for customers and drew up sales paperwork.
- Answered product questions with up-to-date knowledge of sales and promotions.
Sales Consultant
Parks Chevrolet At The Lake
Huntersville, NC
11.2021 - 11.2022
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Fostered relationships with customers to expand customer base and retain business.
Sales and Leasing Consultant
Garden City Mazda
Hempstead, NY
04.2016 - 11.2019
- Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
- Prospected for new sales and leasing customers via telephone, email and direct mail.
- Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
- Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
- Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Client Advisor
Grand Prix Subaru
Hicksville, NY
04.2015 - 03.2016
- Worked with fellow sales team members to achieve group targets.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Adhered to company initiatives and achieved established goals.
Sales Manager
Major Kia
Long Island City, NY
06.2013 - 03.2015
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Prepared sales production reports for senior management.
- Prospected for new business using databases and other strategies to generate sales.
Education
Associate of Science - Communications
Nassau Community College
Garden City, NY08.1984
High School Diploma -
Division Avenue Senior High School
Levittown, NY06.1982
Skills
- Industry Trends
- Customer Liaison
- Contract Negotiation and Closing Tactics
- Sales Strategies
Timeline
Sales Consultant
Mark Ficken Ford
12.2022 - 03.2023
Sales Consultant
Parks Chevrolet At The Lake
11.2021 - 11.2022
Sales and Leasing Consultant
Garden City Mazda
04.2016 - 11.2019
Client Advisor
Grand Prix Subaru
04.2015 - 03.2016
Sales Manager
Major Kia
06.2013 - 03.2015
High School Diploma -
Division Avenue Senior High School
Associate of Science - Communications
Nassau Community College