Michael Germaine

ESSENTIAL DUTIES:

• Provides positive assistance for all customers and employees

• Supports sales staff by finalizing tickets quickly and efficiently

• Prepares Office staff schedules

• Thorough knowledge of office policies and procedures

• Processes all financial transactions correctly and expeditiously according to company

policy

• Attends all required meetings

• Key Holder

• Payroll

SUPERVISORY RESPONSIBILITIES

Manages office staff (CSR's) and in the absence of Store General Manager or Sales Manager,

responsibilities include all store personnel. Carries out supervisory responsibilities in accordance with organizations policies and all applicable state and federal laws. Handles all new hire responsibilities including training. Processes all invoicing for customers, including customer issues and follow through. Ensures office staff performs daily duties, in time and adheres to all company policies.

Demonstrates an attitude of success with all personnel.

As a Trusted Advisor my main job at Ashley Outlet is giving the best customer service possible. Always aims for each customer to have a welcoming and pleasant shopping experience.

Sold $640,000.00 in the first year

Trained new employees

Manager on duty

Employee of the month - Jan 2023

Employee Recognition Award

Customer centric with honesty & integrity

• Years of dedication and loyalty to Bojangles taught me the importance of perseverance from going from a biscuit maker to back of house leader
• Often teaching new recruits about the importance of rules and regulations all while encouraging them with tips that best suits their work ethics
• Constantly was put into challenging tasks daily which always lead to the same end result, getting all work done at great time
• I am known as a hard persistent worker who works great with others, which in all lead to me winning an Employee Of The Year award.

• Provided pest management services to clients
• Worked alongside team members and helped solve problems, acquired skills, and exceeded customers' expectations
• Won Innovation Award for designing a children’s comic to help kids learn about pest control.