Michael Gibson
Porter,TX
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Delivery Driver
UPS
Houston, Tx
08.2014 - 08.2025
- Delivered packages to residential and commercial locations efficiently.
- Managed delivery routes to optimize time and fuel usage.
- Conducted vehicle inspections to ensure safe operation and compliance.
- Communicated with customers regarding delivery status and service inquiries.
- Loaded and unloaded packages while adhering to safety protocols.
- Utilized handheld devices for tracking deliveries and obtaining signatures.
- Collaborated with team members to resolve delivery issues promptly.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Education
Associate of Science -
Lone Star College
Houston, TX 08.2005 - 08.2007
Skills
- Customer relationship management
- Route optimization
- Delivery tracking
- Cargo handling
- Safety compliance
- Time management
- Route mapping
- Effective communication
- Problem solving
- Attention to detail
- Customer service professionalism
- Courteous and polite demeanor
- Time management skills
- Physical stamina
- DOT compliance
Timeline
Delivery Driver
UPS
08.2014 - 08.2025
Associate of Science -
Lone Star College
08.2005 - 08.2007