Michael Gilmore
Canton,MI
Summary
Route sales representative, with 14 years of experience in every aspect of customer service including interacting, with customers, and co-workers, and satisfying the needs for the customer.
Overview
31
31
years of professional experience
Work History
Route Sales Representative
Frito-Lay
Ann Arbor, Michigan
08.2025 - Current
- Delivered products to customers on established routes.
- Maintained accurate inventory of products on the sales truck.
- Developed strong relationships with customers through regular visits.
- Crm based handheld.
- Loaded, unloaded, and delivered product in a timely manner.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Conducted daily pre-trip inspections of delivery vehicles.
- Promoted positive relationships with customers to maintain consistent sales.
Route sales representative
Bimbo Bakeries USA
Hazel Park, MI
07.2024 - 08.2025
- Responsible for new account acquisitions.
- Removing old dated product and ordering new.
- Merchandise shelves with new product.
- Ordering correctly for the truck to service stores properly.
- Keeping a good relationship with management and owners.
- Bring in order and verify with customer.
Route Sales Representative
Frito-Lay
Southgate, MI
08.2016 - 07.2024
- Deliver order and verify product is checked.
- Check for out of date or damaged product and fill shelf.
- Order product for next delivery date with handheld.
- Communication with customer.
- Verbal interaction to satisfy their needs.
Route Sales Representative
Red Bull
Romulus, MI
04.2014 - 08.2016
- Fill order displays and end cap locations to maintain sales goals.
- Input order into handheld for product on next delivery.
- Meet sales goals and offering new product.
- Interaction with customers and satisfying their needs and issue that arise.
Route Sales Representative
Perfection Bakery Aunt Millies
Ypsilanti, MI
03.2008 - 10.2013
- Order various products on assigned accounts.
- Conduct daily route settlement procedures to accounts for all products, invoices, and cash.
- Execute various promotions under company guidelines.
- The ability to provide outstanding customer service, and promote the value of Aunt Millies.
Merchandiser
Pepsi Bottling Companies
Howell, MI
01.2007 - 03.2007
- Price and fill incoming merchandise daily.
- Organize back stock and fill depleted inventory on grocery shelves.
- Assist and educate customers on the value of Pepsi products.
- Setup various displays and cabs to promote and showcase Pepsi products.
Sales Representative/Business partnership
DKM Distributors
Canton, MI
05.2002 - 01.2007
- Promote and sell products to over 40 fuel stations and convenience stores locally.
- Process invoices for cost of goods sold.
- Manage all balance sheets and accounting records.
- Provide outstanding customer service through positive communication.
Mail room associate
Treasure Island Resort & Casino
Las Vegas, NV
10.1998 - 05.2002
- Coordinated the shipping receive a hotel administrative mail packages.
- Input process partial data to treasure Island database.
- Sort and expedite mail packages to various hotels and casino departments.
- Process mail, freight packages to determine postage for delivery, using Pitney Bowes meter system.
Operations Supervisor, Dispatcher
Penske Truck Leasing
Livonia, MI
01.1995 - 07.1998
- Routed and dispatched delivery personnel, using Penske's cheetah routing system.
- Supervised 32 delivery personnel to ensure customer service, goals, and guidelines are met daily.
- Managed staff payroll and weekly hours of service through Penske payroll accounting system.
- Handled and resolve customer service issues and concerns in a timely, efficient manner.
Education
Canton High School
Canton, MISkills
- Sales
- Customer service
- Time management
- Customer interaction
- Problem-solving
- Communication skills
Timeline
Route Sales Representative
Frito-Lay
08.2025 - Current
Route sales representative
Bimbo Bakeries USA
07.2024 - 08.2025
Route Sales Representative
Frito-Lay
08.2016 - 07.2024
Route Sales Representative
Red Bull
04.2014 - 08.2016
Route Sales Representative
Perfection Bakery Aunt Millies
03.2008 - 10.2013
Merchandiser
Pepsi Bottling Companies
01.2007 - 03.2007
Sales Representative/Business partnership
DKM Distributors
05.2002 - 01.2007
Mail room associate
Treasure Island Resort & Casino
10.1998 - 05.2002
Operations Supervisor, Dispatcher
Penske Truck Leasing
01.1995 - 07.1998
Canton High School