MICHAEL GONZALEZ
Tampa,FL
Overview
11
11
years of professional experience
Work History
Sales Manager/BDC Manager
Bill Currie Ford
01.2021 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Sales Associate
Bill Currie Ford
02.2020 - 05.2024
- Selling new and Preowned vehicles
- Providing excellent and top tier customer service
- Capturing gross profit for the dealership
- Assisting in anything necessary to help the store
- Inbound and outbound phone calls
- Building rapport with clients to establish repeat business
- Analyzing sales trends and shifting mindset to accomplish the tasks at hand
Server/ Management
Steelbach
01.2018 - 02.2020
- Experience with high-end service establishment
- Responsible for the training of new servers and managers
- Handling of all restaurant orders and invoices
- Creator of the restaurant's daily sales reports.
Server/ Management
Cooper's Hawk Winery
09.2016 - 02.2018
- Continued development of management skills via opening and closing shifts
- Gain of knowledge in terms of wine training
- Broadened skills at building a client base
- Provided training for new employees.
Server/ Front of House Manager
Pinchers
05.2014 - 09.2016
- Accountable for fluidity of restaurant function
- Developed a client base of regulars, and provided an experience to guests
- Developed proficiency in expediting food and cooking menu items
- In charge of scheduling of team members and the creation of kitchen prep sheets
- Completed restaurant's food and liquor order, and maintained restaurant inventory
- As time as manager, achieved the lowest food cost and labor percentage in the company.
Server/ Bartender/ Key Manager
Port Orange Steakhouse
11.2013 - 05.2014
- In charge of opening and closing the restaurant
- Providing an exceptional level of service
- Accountable for counting cash drawers, taking checkouts, and restaurant operations.
Education
Business and Hospitality
Pasco Hernando State College
12.2017
Business and Hospitality
Daytona State College
05.2014
weighted
Wharton High School
05.2013
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Product Knowledge
References
Available Upon Request
Timeline
Sales Manager/BDC Manager
Bill Currie Ford
01.2021 - Current
Sales Associate
Bill Currie Ford
02.2020 - 05.2024
Server/ Management
Steelbach
01.2018 - 02.2020
Server/ Management
Cooper's Hawk Winery
09.2016 - 02.2018
Server/ Front of House Manager
Pinchers
05.2014 - 09.2016
Server/ Bartender/ Key Manager
Port Orange Steakhouse
11.2013 - 05.2014
Business and Hospitality
Pasco Hernando State College
Business and Hospitality
Daytona State College
weighted
Wharton High School