Overview
Work History
Education
Skills
References
Timeline
Generic

MICHAEL GONZALEZ

Tampa,FL

Overview

11
11
years of professional experience

Work History

Sales Manager/BDC Manager

Bill Currie Ford
01.2021 - Current
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Sales Associate

Bill Currie Ford
02.2020 - 05.2024
  • Selling new and Preowned vehicles
  • Providing excellent and top tier customer service
  • Capturing gross profit for the dealership
  • Assisting in anything necessary to help the store
  • Inbound and outbound phone calls
  • Building rapport with clients to establish repeat business
  • Analyzing sales trends and shifting mindset to accomplish the tasks at hand

Server/ Management

Steelbach
01.2018 - 02.2020
  • Experience with high-end service establishment
  • Responsible for the training of new servers and managers
  • Handling of all restaurant orders and invoices
  • Creator of the restaurant's daily sales reports.

Server/ Management

Cooper's Hawk Winery
09.2016 - 02.2018
  • Continued development of management skills via opening and closing shifts
  • Gain of knowledge in terms of wine training
  • Broadened skills at building a client base
  • Provided training for new employees.

Server/ Front of House Manager

Pinchers
05.2014 - 09.2016
  • Accountable for fluidity of restaurant function
  • Developed a client base of regulars, and provided an experience to guests
  • Developed proficiency in expediting food and cooking menu items
  • In charge of scheduling of team members and the creation of kitchen prep sheets
  • Completed restaurant's food and liquor order, and maintained restaurant inventory
  • As time as manager, achieved the lowest food cost and labor percentage in the company.

Server/ Bartender/ Key Manager

Port Orange Steakhouse
11.2013 - 05.2014
  • In charge of opening and closing the restaurant
  • Providing an exceptional level of service
  • Accountable for counting cash drawers, taking checkouts, and restaurant operations.

Education

Business and Hospitality

Pasco Hernando State College
12.2017

Business and Hospitality

Daytona State College
05.2014

weighted

Wharton High School
05.2013

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Motivational Skills
  • Product Knowledge

References

Available Upon Request

Timeline

Sales Manager/BDC Manager

Bill Currie Ford
01.2021 - Current

Sales Associate

Bill Currie Ford
02.2020 - 05.2024

Server/ Management

Steelbach
01.2018 - 02.2020

Server/ Management

Cooper's Hawk Winery
09.2016 - 02.2018

Server/ Front of House Manager

Pinchers
05.2014 - 09.2016

Server/ Bartender/ Key Manager

Port Orange Steakhouse
11.2013 - 05.2014

Business and Hospitality

Pasco Hernando State College

Business and Hospitality

Daytona State College

weighted

Wharton High School
MICHAEL GONZALEZ