Michael Goodman
Mount Airy,Maryland
Summary
Dynamic Assistant Service Manager at Herb Gordon Subaru with a strong customer service focus and proven expertise in staff training and development. Skilled in service planning and schedule coordination, I have successfully enhanced team performance and improved service delivery, ensuring customer satisfaction and operational efficiency.
Overview
2018
2018
years of professional experience
Work History
Assistant Service Manager Anager
Herb Gordon Subaru
Assistant Manager
Fitzgerald's Casino
02.2015 - 08.2017
- Assisted in managing daily operations to ensure efficiency and productivity.
- Coordinated team schedules and resources to optimize workflow and project completion.
- Supported training initiatives for new staff, enhancing onboarding experience and team performance.
- Monitored inventory levels and collaborated with suppliers to maintain stock availability.
Education
Business Administration
Montgomery College
Rockville, MDSkills
- Customer service focus
- Staff training and development
- Service planning
- Schedule coordination
Timeline
Assistant Manager
Fitzgerald's Casino
02.2015 - 08.2017
Assistant Service Manager Anager
Herb Gordon Subaru
Business Administration
Montgomery College
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