MICHAEL Grossman
BROOKLYN,NEW YORK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
LANE DRUGS
BROOKLYN, NEW YORK
04.2020 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared prescription transfers to other pharmacies.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Pharmacy Technician
13TH AVENUE PHARMACY
BROOKLYN, NEW YORK
11.2014 - 02.2020
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared prescription transfers to other pharmacies.
Education
High School Diploma -
TORAHS CHAIM
Denver, CO06-1995
Skills
- Regulatory compliance
- Drug storage procedures
- OTC recommendations
- Insurance billing
- Stocking shelves
- Problem-solving skills
- Answering customer questions
- Receiving incoming supplies
- Ordering and stocking medications
- FDA and HIPAA compliance
- Prescription filling
Certification
COMPLETED PHARMACY TECH PROGRAM IN COLLEGE OF TECHNOLOGY
Timeline
Pharmacy Technician
LANE DRUGS
04.2020 - Current
Pharmacy Technician
13TH AVENUE PHARMACY
11.2014 - 02.2020
High School Diploma -
TORAHS CHAIM
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