Michael Guidry
Lake Charles,LA
Summary
Customer-focused Sales Professional with over 10 years of expertise generating maximum sales by consistently meeting customers' needs. Successfully identifies customer preferences by fielding questions and engaging in information-gathering conversations. Hard worker always willing to perform extensive research and legwork to meet customer requests.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Professional
Billy Navarre Chevrolet
Sulphur, LA
01.2024 - Current
Sales Professional
Volkswagen of Lake Charles
Lake Charles, LA
03.2023 - 09.2023
Sportsbook Supervisor
Golden Nugget/ DraftKings
Lake Charles, LA
10.2021 - 01.2023
- Manage the writers to maintain excellent customer service as well as ensure we meet all compliance set forth by the Louisiana Gaming Commission
- Manage the gaming kiosks as well as keeping the odd boards updated and changed
- Make sure our team has a clean and welcoming sportsbook to keep guests coming back.
Sales Consultant
Benoit Ford
DeRidder, LA
06.2021 - 10.2021
- Provide excellent communication to customers to help them make the best buying decisions.
Sales Professional
Billy Navarre Auto GMC
Lake Charles, LA
05.2020 - 06.2021
- Excellent sales training
- Meet and greet customers and to help them find the perfect vehicles to fit their needs
- Work phones and pursue leads
- Maintain excellent customer and keep CSI scores perfect.
Sales
Mark Dodge
Lake Charles, LA
05.2019 - 03.2020
- Meet and greet customers
- Provided excellent service to help find the vehicle to meet their needs.
Manager
Chili's
Lake Charles, LA
01.2019 - 03.2019
- Overlooked all employees
- Partnered with bartenders to create and introduce signature cocktails to bring back more guests
- Hired, trained, and coached staff members on food safety as well as food and beverage knowledge
- Created a better, friendlier environment for the team members and staff by eliminating and removing core issues
- Ordered produce and alcohol on a weekly basis to ensure that product was available to sell throughout the week.
Bartender / Server
Chili's
Lake Charles and Abbeville, LA
01.2018 - 01.2019
- Always ensure superior service and efficiency
- Anticipated guest needs and provided proactive service
- Communicated with guests to record orders and assess needs
- Maintained accuracy and efficiency when processing sales transactions
- Maintained a clean and organized bar area, including bar tables and chairs
- Built a solid rapport with many frequent patrons to cultivate guest loyalty
- Received frequent customer compliments for going above and beyond normal duties
- Managed bar inventory, restocked supplies, and placed orders.
Bartender / Server
Applebee's
Greeneville, TN
09.2016 - 12.2017
- Maintained a clean and organized bar area, including bar tables and chairs
- Always ensured superior service and efficiency
- Served alcoholic and non-alcoholic beverages in a bar environment
- Built a solid rapport with many frequent patrons to cultivate guest loyalty
- Anticipated guest needs and provided proactive service
- Assisted with bartending duties during high-volume shifts
- Developed and maintained positive working relationships with others to reach business goals.
Summer Laborer
Daley's Tree Services
Lake Charles, LA
08.2014 - 07.2016
- Prepared and administered preventative maintenance work orders
- Ensured timely response in picking and packing of reorders
- Used hoists and cranes to lift work pieces to machine
- Used hand tools to change worn cutting tools
- Supported technicians in equipment maintenance and repair
- Accurately read, understood, and carried out written instructions.
Social media manager
- Maintained excellent customer relations and communications.
Education
High School Diploma -
South Beauregard High School
05.2014
Sports Management -
Tusculum College
Skills
- Food safety
- Tree care
- Serving
- Bartending
- Restaurant experience
- Dealership experience
- Sales
- Customer service
- CRM Software
- Supervising experience
- Retail sales
- Analysis skills
Certification
- Driver's License
- Bartender License
- Food Handler Certification
Timeline
Sales Professional
Billy Navarre Chevrolet
01.2024 - Current
Sales Professional
Volkswagen of Lake Charles
03.2023 - 09.2023
Sportsbook Supervisor
Golden Nugget/ DraftKings
10.2021 - 01.2023
Sales Consultant
Benoit Ford
06.2021 - 10.2021
Sales Professional
Billy Navarre Auto GMC
05.2020 - 06.2021
Sales
Mark Dodge
05.2019 - 03.2020
Manager
Chili's
01.2019 - 03.2019
Bartender / Server
Chili's
01.2018 - 01.2019
Bartender / Server
Applebee's
09.2016 - 12.2017
Summer Laborer
Daley's Tree Services
08.2014 - 07.2016
Social media manager
High School Diploma -
South Beauregard High School
Sports Management -
Tusculum College
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