Michael Gulley
Plainfield
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Very self-driven and coachable.
Overview
4
4
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics Inc.
08.2023 - Current
- Streamlined operations by implementing efficient logistics strategies and processes.
- Reduced transportation costs through effective route planning and carrier selection.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
Account Executive
Indiana Farm Bureau Insurance
04.2023 - 07.2023
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Account Executive
Merritt Hall Insurance
10.2021 - 04.2023
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
Sales Associate
HomeAdvisor
01.2020 - 09.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Made at least 150 cold calls every day.
- Developed and managed my pipeline at all times.
Education
Health Sciences
Indiana University - Purdue University Indianapolis
Indianapolis, IN12.2019
Skills
- Performance Metrics
- Time Management
- Upselling
- Cold-Calling
- Verbal/Written Communication
- Teamwork and Collaboration
- Sales Pipeline Management
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
08.2023 - Current
Account Executive
Indiana Farm Bureau Insurance
04.2023 - 07.2023
Account Executive
Merritt Hall Insurance
10.2021 - 04.2023
Sales Associate
HomeAdvisor
01.2020 - 09.2021
Health Sciences
Indiana University - Purdue University Indianapolis