Michael Hail

Houston,TX

Summary

Professional sales expert with strong focus on logistics and freight solutions. Valued for collaboration, reliability, and adaptability. Skilled in relationship management, negotiation, and problem-solving. Known for consistently driving results and meeting evolving client needs.

Overview

years of professional experience

Work History

Carrier Sales Representative

Crane Solutions

10.2021 - Current

Established strong relationships with carriers by maintaining open communication and regularly providing updates on shipments.
Developed comprehensive knowledge of industry regulations and guidelines, ensuring compliance in all transactions.
Collaborated with team members to develop innovative strategies for expanding the company''s carrier network.
Provided ongoing support for clients throughout the shipment process, including notification of any changes or delays in transit times as needed.

Senior Account Manager

Sunset Transportation

01.2020 - 10.2021

Enhanced communication between departments for more effective problem-solving and collaboration.
Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
Provided extensive support in sales, technical and business areas to key accounts.

Senior Sales Representative

Celadon Group

08.2018 - 01.2020

Increased sales revenue by building and maintaining strong relationships with key clients.
Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
Identified customer needs by asking appropriate, open-ended questions.
Increased customer satisfaction ratings by successfully resolving challenges.

Sales Manager

Nightline Express

06.2017 - 07.2018

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Education

Bachelor of Arts - Liberal Studies

University of Mississippi

University, MS

12-2014

Skills

Strong negotiation skills
Goal-oriented mindset
Teamwork and collaboration
Listening skills

Product knowledge
Written communication
Professional demeanor

Timeline