Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Michael Hall

Tempe,AZ

Summary

Dynamic and results-oriented sales professional with a successful track record in both corporate and entrepreneurial settings. Equipped with several years of high-level customer service and sales experience, I have consistently surpassed sales targets, elevated company KPIs, and prioritized client satisfaction. As a former sales professional at Rocket Mortgage, I honed my skills in relationship building, sales strategy development, and exceeding customer expectations. Additionally, as the founder and owner of Bright Home Cleaning, I further refined my entrepreneurial spirit, demonstrating leadership in team management, strategic planning, and achieving sustainable growth. Now seeking to leverage my diverse background and proven abilities in a software sales role, I am poised to drive revenue growth and deliver exceptional results for Verkada.

Overview

8
8
years of professional experience

Work History

Owner

Bright Home Cleaning
2023.01 - Current

Entrepreneurial-minded founder and owner of Bright Home Cleaning with a proven track record of building the business from scratch to $35k/month recurring revenue in 1 year. Skilled in team leadership, financial management, and innovation. Built a high-performing team of 6 full-time cleaners and managed 2 virtual assistants. Spearheaded all marketing efforts organically, including the creation of marketing funnels Google and Facebook. Achieved over 100 5-star ratings on Google, demonstrating exceptional customer satisfaction. Consistently closed leads at a 70% conversion rate while maintaining a 30% profit margin all in. Developed comprehensive tracking systems and standard operating procedures for cleaners, ensuring operational efficiency and quality service delivery. Dedicated to driving sustainable growth and delivering outstanding results.

Triple Crown Mortgage Banker

Rocket Mortgage
2016.05 - 2022.12
  • Assisted clients through the refinance application & loan origination process from start to finish. Navigated the underwriting of financials and creditworthiness for clients, to then select the loan product that best fits their financial needs & goals.
  • Highly decorated banker that not only reached the highest status of banking, but was also was a recipient of Triple Crown. This award is indicative of a banker who's been with the company over 5 years and has exceeded their production goal for a minimum of 12 months in a row.
  • Awarded several accolades over the years for performance & customer care. Notably awarded over 10 "love our clients" awards, which represents a banker who is overall top in their region for a combination of closings, production, margin, and customer satisfaction rating for that quarter.

Education

Bachelor of Science - Communications

Eastern Michigan University
Ypsilanti, MI
2018-04

Skills

  • Sales Presentations
  • Sales Strategy Development
  • Solution-Oriented Selling
  • Negotiation Techniques
  • Consultative Selling
  • Lead Generation
  • Relationship Building
  • Technical Proficiency
  • Data Analysis and Management
  • CRM Software Utilization
  • Customer Relationship Management
  • Account Management

Affiliations

EMU Intramural Golf: 2013-2015

EMU Cheer Team: 2015-2017

Timeline

Owner

Bright Home Cleaning
2023.01 - Current

Triple Crown Mortgage Banker

Rocket Mortgage
2016.05 - 2022.12

Bachelor of Science - Communications

Eastern Michigan University
Michael Hall