Michael Haltiwanger
Beech Island,SC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
15
15
years of professional experience
Work History
Lead Sales Associate
Ferguson Enterprises LLC
Augusta, GA
09.2014 - Current
- Coordinated with suppliers to ensure timely delivery of products, avoiding stock shortages or delays in fulfilling customer orders.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
- Handled cash register operations and customer transactions to process payments.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Quoted prices, credit terms and other bid specifications.
- Consulted with businesses to supply accurate product and service information.
- Procurement operations calling vendors with purchase orders and pricing, managing purchase orders
Sales Associate
Lowes Home Improvment
Aiken, SC
06.2009 - 10.2014
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School -
Midland Valley High School
Graniteville, SC2001
Skills
- Relationship Building
- Staff Supervision
- Lead Generation
- Sales Promotions
- Cash Handling Accuracy
- Account Management
- Payment Processing
- Billing and Collections
- Pricing and Labeling
- Inventory and Stocking
Timeline
Lead Sales Associate
Ferguson Enterprises LLC
09.2014 - Current
Sales Associate
Lowes Home Improvment
06.2009 - 10.2014
High School -
Midland Valley High School