Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Michael Harbour

Altamonte Springs,FL

Summary

Dynamic Grocery Team Leader with a proven track record at Publix, excelling in customer loyalty enhancement and innovative merchandising strategies. Skilled in employee coaching and task delegation, successfully led community outreach initiatives and improved store performance through effective team collaboration and safety monitoring.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Grocery Team Leader

Publix
12.2019 - 11.2023
  • Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
  • Participated in community outreach initiatives as a representative of the company to strengthen brand presence within the local market.
  • Conducted regular staff meetings to communicate expectations, share updates, and encourage teamwork within the department.
  • Optimized product placement on shelves for better visibility and ease of access for customers.
  • Collaborated with store management to develop innovative solutions for improving overall store performance.

Education

High School Diploma -

Boone High School
Orlando, FL
05-2016

Skills

  • Stock rotation
  • Task delegation
  • Merchandising strategies
  • Scheduling coordination
  • Store layout
  • Employee coaching
  • learn new skillz
  • Customer service and assistance
  • Employee training
  • Safety monitoring

Accomplishments

  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Full Professional

Timeline

Grocery Team Leader

Publix
12.2019 - 11.2023

High School Diploma -

Boone High School

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Michael Harbour