Michael Hawkins
Virginia Beach,VA
Summary
Adaptable and detail-oriented professional with extensive experience in team coordination and customer communication. Known for effective problem-solving skills and a commitment to training new team members for success.
Overview
6
6
years of professional experience
Work History
Instacart Shopper
Maplebear Inc.
Virginia Beach, Virginia
06.2019 - Current
- Selected and gathered grocery items based on customer orders.
- Ensured accurate product substitutions when requested by customers.
- Communicated with customers regarding order updates and delivery expectations.
crew lead
Serv Pro Restoration Services
Pottstown, Pennsylvania
11.2020 - 09.2022
- Supervised daily operations for restoration projects and crew activities.
- Trained new team members on safety protocols and equipment usage.
- Coordinated workflow among crew to ensure timely project completion.
Crew Leader
big steves lawn care
Virginia Beach, Virginia
04.2019 - 10.2020
- Led a team of lawn care professionals in daily operations.
- Trained new crew members on equipment use and safety protocols.
- Coordinated project schedules and ensured timely completion of tasks.
Education
High School Diploma -
Jordan High School
Durham, NC06-1997
Some College (No Degree) -
North Carolina State University
Raleigh, NCSkills
- Order accuracy
- Inventory management
- Customer communication
- Order processing
- Safety protocols
- Problem solving
- Attention to detail
- Time management
- Adaptability
- Quick learner
- Strong work ethic
References
Mike
Timeline
crew lead
Serv Pro Restoration Services
11.2020 - 09.2022
Instacart Shopper
Maplebear Inc.
06.2019 - Current
Crew Leader
big steves lawn care
04.2019 - 10.2020
High School Diploma -
Jordan High School
Some College (No Degree) -
North Carolina State University