Summary
Overview
Work History
Education
Skills
Play sports
Additional Information
Timeline
Generic

Michael Hebert

Tempe,AZ

Summary

Proven achiever with extensive experience in customer service and teamwork, demonstrated at DSW Shoe Warehouse. Excelled in engaging customers, boosting repeat business through relationship building, and adeptly managing financial transactions. Skilled in multitasking and problem-solving, ensuring high levels of customer satisfaction and store performance. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Sales Associate

DSW Shoe Warehouse
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Private Dog Sitter

Denise Douglas
03.2021 - 11.2023
  • Supported clients during extended travel by providing consistent updates, photos, and videos of their pets'' activities and wellbeing.
  • Maintained a safe and secure space for dogs by adhering to strict house rules and guidelines set by the pet owners.
  • Ensured timely feeding, walking, and grooming routines for each dog under my care, resulting in contented and well-cared-for pets.
  • Administered medications as needed to maintain optimum health of pets, following owner instructions with precision.
  • Fulfilled special requests made by clients such as watering plants or retrieving mail during extended stays away from home.
  • Maintained cleanliness within clients'' homes during sitting periods, ensuring a tidy living space upon their return.

Education

High School Diploma -

Cactus Shadows High School
Cave Creek, AZ
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal-Oriented
  • Reliable and punctual
  • Exceptional customer service

Play sports

I played baseball my whole life ever since I was in preschool. I love athletics and I am determined to get better at them everyday and I work hard towards improving my skills. I play intramural basketball and flag football at ASU. My high school baseball coach has amazing things to say about me and loved having me as a player. I never argue and I do what I'm told and I execute to my fullest extent. 

Additional Information

I have tremendous loyalty towards my peers and I don't disappoint them and they enjoy to have me around. I have been working with my most recent employer for over 2 years and I plan to work there some more on breaks. I'm a great team player and I build good relationships with my coworkers and create a fun environment to be around.

Timeline

Sales Associate

DSW Shoe Warehouse
08.2022 - Current

Private Dog Sitter

Denise Douglas
03.2021 - 11.2023

High School Diploma -

Cactus Shadows High School

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Michael Hebert