Michael Hernandez
Farmersville,TX
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
1
1
year of professional experience
Work History
Manager on Duty
Marvel Carwash
Sachse, TX
08.2023 - Current
- Monitored staff performance and provided feedback to ensure quality customer service.
- Assigned tasks to employees and monitored their work
- Trained new employees on job duties and company policies.
- Resolved customer complaints in a professional manner.
- Provided guidance and support to team members when needed.
- Investigated incidents reported by customers or staff members.
- Interacted with customers regularly to ensure their needs were met.
Cook
Chipotle
Wylie, TX
04.2023 - 08.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
Prep Dishwasher
Chipotle
Wylie, TX
04.2023 - 08.2024
- Cleaned and sanitized all kitchen equipment, utensils, and dishes.
- Organized dishware in an orderly fashion in the storage area.
- Assisted with food preparation tasks as needed.
- Removed garbage from the premises regularly.
- Swept, mopped, and scrubbed floors to maintain cleanliness.
- Stocked supplies such as plates, glasses, and silverware.
- Inspected kitchen areas for compliance with safety standards.
- Operated industrial dishwashing machines safely according to manufacturer's instructions.
- Sanitized cooking surfaces after each use to prevent cross-contamination of food items.
Education
High School Diploma -
Wylie High School
Wylie, TX05-2023
Skills
- Customer Service
- Team Leadership
- New Employee Training
- Workforce Management
Languages
Spanish
Professional
Timeline
Manager on Duty
Marvel Carwash
08.2023 - Current
Cook
Chipotle
04.2023 - 08.2024
Prep Dishwasher
Chipotle
04.2023 - 08.2024
High School Diploma -
Wylie High School