Hiking, Fishing, Boating, Sports
Michael Hopkins
Brunswick,Ohio
Summary
With over 25 years of experience in operational reporting and data analytics, I bring a focused approach to transforming complex datasets into actionable insights that drive organizational success. At The MetroHealth System, I supported patient care improvements by developing data-driven tools and models, aligning with the organization's mission to enhance healthcare delivery. Passionate about process optimization and leveraging analytics to improve decision-making, I aim to contribute diverse perspectives and analytical expertise to teams dedicated to meaningful outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Coordinator Reporting
MetroHealth Medical System
01.2022 - 07.2025
- Collaborated with managed care team in development and production of Medicaid reimbursement tool, monitoring reimbursement by financial class.
- Maintained cost center file used for all EPIC reporting ensuring consistency with cost accounting system.
- Created and maintained productivity statistical mapping file used hospital wide for productivity reporting.
- Collaborated with physicians to develop the 'Primary Care Panel' model, enhancing continuity and capacity in primary care.
- Created a reporting tool to monitor physician template usage, significantly improving scheduling processes and patient care.
Manager Operational Reporting
MetroHealth Medical System
01.2017 - 12.2021
- Managed a team of systems and business analysts to enhance operational reporting for hospital functions.
- Reported monthly operational statistics utilized by senior leadership Department areas included Cost accounting, Perioperative Service, Ambulatory visits, Admission/Discharges, Emergency department improving data driven decision-making.
- Collaborated with finance to create accurate budgets, resulting in improved financial forecasting.
- Created Payer-specific P&L statements that informed senior leadership on profitability.
Director, Operational Reporting
MetroHealth Medical System
01.2012 - 12.2016
- Directed a team in consolidating and streamlining operational reporting metrics across the organization. Served as data expert in EPIC clarity modules.
- Spearheaded the transition of surgical documentation systems, ensuring seamless reporting continuity.
- Developed interactive dashboards that showcased key performance metrics for all hospital specialties, enhancing data visibility.
- Developed and distributed monthly statistics highlighting overall performance of organization.
Business Manager- Perioperative Services
MetroHealth Medical System
06.2007 - 12.2011
- Managed Anesthesia Medical coder and business analysts.
- Managed budgeting and reporting for perioperative services, optimizing financial performance.
- Managed payments of CAM charges for several satellite locations.
- Implemented an Acute Pain program, generating an additional $300,000 in net revenue.
- Led the transition of disabled patients from the Dental Clinic to the OR, enhancing safety and contributing $500,000 in revenue.
- Co-led a committee with an orthopedic surgeon to consolidate external supply and implant vendor purchases, generating $200,000 more in annual revenue.
Senior Project Coordinator
MetroHealth Medical System
Cleveland, OH
06.2003 - 05.2007
- Managed accountant and business analysts.
- Developed and maintained an efficient payment posting system, streamlining operations.
- Reduced process turnaround from 30 days with six personnel to same-day processing with three team members.
- Collaborated with cross-functional teams to enhance workflow and improve accuracy in financial transactions.
- Contributed to The MetroHealth System's mission of providing quality healthcare through operational excellence.
Senior Accountant
MetroHealth Medical System
06.2000 - 05.2003
- Managed Accountant.
- Led the management of the shared risk capitation payment model, ensuring accurate financial reporting and compliance.
- Maintained the general ledger, enhancing data integrity and financial accuracy across the organization.
- Conducted thorough contract analysis to optimize financial agreements, contributing to improved insurance reimbursement.
- Successfully transitioned membership data from paper to electronic formats, streamlining processes and reducing errors.
Education
Bachelor of Science - Finance
Cleveland State University
Cleveland, OHMBA - Operations Management
Cleveland State University
Cleveland, OHSkills
- Healthcare management
- Microsoft applications Excel, Access, Word and PowerPoint
- EPIC modules OPTIME, Professional and Hospital billing, ADT, Cadence, Stork
- EPIC Reporting workbench, Slicer dicer, BI Launchpad
- Budget preparation
- Electronic medical records (EMR)
- Operational analysis
- Report writing
- Process improvement
- Quality assurance
- Problem Solving
- Critical thinking
Certification
Previously certified in EPIC Optime
Interests
Timeline
Senior Coordinator Reporting
MetroHealth Medical System
01.2022 - 07.2025
Manager Operational Reporting
MetroHealth Medical System
01.2017 - 12.2021
Director, Operational Reporting
MetroHealth Medical System
01.2012 - 12.2016
Business Manager- Perioperative Services
MetroHealth Medical System
06.2007 - 12.2011
Senior Project Coordinator
MetroHealth Medical System
06.2003 - 05.2007
Senior Accountant
MetroHealth Medical System
06.2000 - 05.2003
Bachelor of Science - Finance
Cleveland State University
MBA - Operations Management
Cleveland State University
Published Articles
Ambulatory patient access, Panel Size, Clinician Time in Clinic, and Access to Appointments., Time to Next Available Appointment as an Access to Care Metric