Dynamic General Manager with a proven track record in enhancing store operations and customer satisfaction. Expertise in team development, problem resolution, and data analysis to drive sales growth.
Overview
19
19
years of professional experience
Work History
GM
Broad River Retail - Ashley Furniture & Mattress
Moscow, ID
12.2025 - Current
Oversaw daily operations to ensure efficient store management and customer satisfaction.
Developed training programs for staff to enhance product knowledge and sales techniques.
Implemented inventory management processes, reducing stock discrepancies and improving accuracy.
Analyzed sales data to identify trends and optimize product assortment strategies.
Store Manager
La-Z-Boy Home Furnishings & Decor
Spokane, WA
06.2007 - 11.2025
Directed daily operations to enhance customer experience and streamline store processes.
Managed inventory levels, ensuring accuracy and availability of products for customer satisfaction.
Trained and developed team members, fostering a collaborative work environment to achieve sales goals.