Open To Work
Michael Jenkins
A1 Food Mart
Tuscaloosa,AL
Work Preference
Desired Job Title
Cashier Furnace OperatorPsychiatric AideMental Health WorkerShift Manager Key Holder
25
years of professional experience
Dynamic professional with a strong work ethic and integrity, experienced in customer service and retail operations. Proven ability to enhance customer satisfaction through effective communication, problem resolution, and fast, friendly service. Skilled in cash handling, training new staff, and maintaining store standards, fostering a collaborative environment that drives operational success.
Work History
Cashier
5 Years 5 Months- Provided fast and friendly checkout experiences, ensuring compliance with cash handling procedures.
- Assisted customers with inquiries, helping them locate products and providing information on promotions.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall customer satisfaction.
- Resolved customer complaints promptly, fostering loyalty and satisfaction.
- Trained new cashiers on operational procedures and customer service standards to ensure seamless team integration.
- Maintained cleanliness and organization of the checkout area, contributing to an enhanced shopping experience.
Furnace Operator
3 Years 4 Months- Operated and monitored furnace operations to ensure optimal performance and safety standards.
- Conducted routine maintenance on equipment to minimize downtime and enhance productivity.
- Collaborated with team members to troubleshoot issues and implement effective solutions.
- Maintained accurate records of production metrics and material usage for reporting purposes.
- Trained new operators on safety protocols, operational procedures, and equipment handling.
- Conducted thorough end-of-shift handovers, communicating pertinent information to incoming operators for seamless transitions between shifts.
- Assisted in training new hires on furnace operation procedures, fostering a supportive learning environment for their professional growth.
Psychiatric Aide
7 Years 3 Months- Assisted patients with daily living activities to promote independence and well-being.
- Monitored patient behavior and documented observations for care team review.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
Mental Health Worker
2 Years 11 Months- Provided individualized support to students with mental health challenges, fostering a safe learning environment.
- Assisted in developing and implementing behavior intervention plans tailored to student needs.
- Monitored and documented student progress, ensuring compliance with treatment goals and objectives.
- Collaborated with multidisciplinary teams to coordinate care and address student concerns effectively.
Shift Manager Key Holder
4 Years 3 Months- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained new team members on operational procedures and customer service standards.
- Managed inventory levels and conducted regular stock audits to minimize waste.
- Implemented quality control measures to maintain food safety and cleanliness standards.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Monitored employee performance, providing feedback to improve productivity and morale.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
High School Diploma - General Studies
Skills
Customer service
Fast and friendly service
Training new staff
Collaboration
Attention to detail
Cash handling
Problem resolution
Store recovery standards
Effective communication
Patience and empathy
Timeline
Cashier
A1 Food Mart
07.2020 - 12.2025Read More
Furnace Operator
Coral Industries
02.2017 - 06.2020Read More
Psychiatric Aide
Bryce Hospital
01.2010 - 04.2017Read More
Mental Health Worker
Partlow School
10.2006 - 09.2009Read More
Shift Manager Key Holder
McDonald's
06.2001 - 09.2005Read More
Central High School
High School Diploma from General Studies
Read More