I am a dedicated leader focused on creating team-friendly environments in which individuals are able to benefit from. I am committed to delivering quality service by maintaining both a professional and positive demeanor.
Overview
2
2
years of professional experience
Work History
Shift Leader
Baskin Robins
Sparks, Nevada
06.2024 - Current
Maintained an organized work environment by delegating tasks to staff as needed.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Assisted in training new employees on shift operations.
Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Crew Member
Baskin Robins
Sparks, Nevada
06.2023 - 08.2023
Resolved customer complaints in a professional manner.
Performed cashier duties such as taking orders, collecting payments and providing change.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Provided excellent customer service to maintain a positive atmosphere for guests.
Attractions Attendant
Wild Island Coconut Bowl
Sparks, Nevada
06.2022 - 08.2022
Greeted guests and provided information regarding the attractions.
Enforced rules of the attraction park according to established policies.
Reported any unsafe conditions or malfunctioning equipment immediately to supervisors.
Resolved customer complaints promptly and courteously.
Education
High School Diploma -
Coral Academy Of Science High School
Reno, NV
06-2024
Skills
Cash Handling
Team Supervision
Team Leadership
Collaborative
Communication Skills
Multi-Tasking
Accomplishments
Red Cross Above and Beyond Award for Exceptional Leadership