Michael Jimenez
Sparks,Nevada
Summary
I am a dedicated leader focused on creating team-friendly environments in which individuals are able to benefit from. I am committed to delivering quality service by maintaining both a professional and positive demeanor.
Overview
2
2
years of professional experience
Work History
Shift Leader
Baskin Robins
Sparks, Nevada
06.2024 - Current
- Maintained an organized work environment by delegating tasks to staff as needed.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Crew Member
Baskin Robins
Sparks, Nevada
06.2023 - 08.2023
- Resolved customer complaints in a professional manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Attractions Attendant
Wild Island Coconut Bowl
Sparks, Nevada
06.2022 - 08.2022
- Greeted guests and provided information regarding the attractions.
- Enforced rules of the attraction park according to established policies.
- Reported any unsafe conditions or malfunctioning equipment immediately to supervisors.
- Resolved customer complaints promptly and courteously.
Education
High School Diploma -
Coral Academy Of Science High School
Reno, NV06-2024
Skills
- Cash Handling
- Team Supervision
- Team Leadership
- Collaborative
- Communication Skills
- Multi-Tasking
Accomplishments
- Red Cross Above and Beyond Award for Exceptional Leadership
Timeline
Shift Leader
Baskin Robins
06.2024 - Current
Crew Member
Baskin Robins
06.2023 - 08.2023
Attractions Attendant
Wild Island Coconut Bowl
06.2022 - 08.2022
High School Diploma -
Coral Academy Of Science High School