Summary
Overview
Work History
Education
Skills
Timeline
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Michael Jimenez

Miami,FL

Summary

Experienced automotive sales associate with a strong background in customer service and sales. Proven track record of boosting revenue, enhancing the buying experience, and raising the company\'s profile within targeted markets. Recognized consistently for outstanding sales performance and a commitment to delivering excellent customer service.

Overview

2
2
years of professional experience

Work History

Sales Consultant

Doral Hyundai
08.2023 - 07.2024
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maximized customer retention by resolving issues quickly.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.

Sales Associate

HGREG
06.2022 - 08.2023
  • Florida Followed company’s set sales process to deliver car unit in the most efficient and effective way
  • Performed process with customer consisted of greeting, qualifying, testing unit, negotiating, and delivering car unit
  • Upsold units to manager’s expectation while following company policy ensuring overall business growth.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Completed registration paperwork and sales documentation.
  • Prepared purchased vehicles and completed final delivery checks.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Negotiated purchase prices and explained sales, warranty, and optional products.

Education

Life & Health/ Annuities - Financial Services

Division of Insurance
07.2024

Associate - Business & Finance

Miami Dade Honors College
2022

Airframe & Powerplant License - Aviation Maintenance

George T. Baker Aviation School
2020

Skills

  • Adapt to Diverse Groups
  • Sales Trends
  • Product Promotion
  • Multitasking Strengths
  • Vehicle Auctions
  • Pre-Owned Vehicles
  • Appointment Scheduling
  • Team Collaboration

Timeline

Sales Consultant

Doral Hyundai
08.2023 - 07.2024

Sales Associate

HGREG
06.2022 - 08.2023

Life & Health/ Annuities - Financial Services

Division of Insurance

Associate - Business & Finance

Miami Dade Honors College

Airframe & Powerplant License - Aviation Maintenance

George T. Baker Aviation School

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Michael Jimenez