Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Quote
Timeline
Generic

Michael Johnson

Owings Mills,MD

Summary

Versatile Community Manager effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.

Overview

8
8

Years of experience in Property Management

6
6

Years of leasing and marketing expertise

Work History

Community Manager

Signature Properties
Baltimore, MD
01.2023 - Current
  • Oversees market trends to ensure competitive pricing structures for units under management.
  • Prepares monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Executed cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Applied rental payment policies and pursued delinquent accounts via phone calls and personal visits.

Assistant Community Manager

Morgan Properties
Baltimore, MD
02.2022 - 02.2023
  • Increased occupancy through strong marketing initiatives.
  • Collaborated with property manager to keep units ready for new tenants and oversee smooth moves.
  • Trained staff on compliance, policies and procedures to maximize success.
  • Developed plans to assist tenants facing eviction to ensure our occupancy percentage wasn't compromised.

Field Manager

InterSolutions
Silver Spring, MD
12.2020 - 02.2022
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Created training materials for new hires and provided orientation sessions.
  • Conducted exit interviews with departing employees to identify areas of improvement in the organization.
  • Created monthly reports for senior management summarizing operational performance metrics.

Resident Services Director

Eastern Property Real Estate
Baltimore, MD
06.2019 - 06.2021
  • Developed and implemented comprehensive resident services program.
  • Conducted market research and analysis to identify potential tenants.
  • Managed tenant relations by responding to inquiries, addressing complaints, and resolving issues in a timely manner.
  • Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.

Concierge Assistant Supervisor

Southern Management
Baltimore, MD
06.2015 - 06.2019
  • Analyzed data trends related to resident satisfaction scores.
  • Coordinated with maintenance staff on facility repairs and upgrades as needed.
  • Maintained accurate records of deliveries to the building, ensuring that packages were delivered safely to their intended recipients.
  • Conducted daily inspections of common areas within the building for cleanliness and safety concerns.

Education

BBA - Marketing

Towson University
Towson, MD

Skills

  • Income and Expense Management
  • Team Recruitment
  • Property Inspections
  • Community Marketing
  • Leasing and sales

Affiliations

  • Traveling
  • Networking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Community Manager

Signature Properties
01.2023 - Current

Assistant Community Manager

Morgan Properties
02.2022 - 02.2023

Field Manager

InterSolutions
12.2020 - 02.2022

Resident Services Director

Eastern Property Real Estate
06.2019 - 06.2021

Concierge Assistant Supervisor

Southern Management
06.2015 - 06.2019

BBA - Marketing

Towson University

Similar Profiles

CREATE PROFILE
Michael Johnson