Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Keane

Marietta,Georgia

Summary

Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server

Moo Coo
Marietta, Georgia
03.2023 - 08.2023
  • Responded to ad hoc cleaning duties at end of shift.
  • Stocked service areas with supplies during slow periods.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Assisted in training new servers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Recreation Leader

Mt Bethel United Methodist Church
Marietta, Georgia
03.2021 - 08.2022
  • Participated in games and recreational activities which encouraged individuals and staff to join in.
  • Ensured facility rules and regulations were enforced throughout all programs and activities.
  • Assessed participant skill levels and developed individualized instructional strategies accordingly.
  • Supported site leader in coordinating and executing different projects.
  • Conferred with management to discuss and resolve participant complaints.
  • Responded promptly to inquiries from participants about policies, procedures or services offered through the program.
  • Alleviated issues which arose between students to maintain positive, fun environment.

Lifeguard

Atlanta Country Club
Marietta, Georgia
05.2018 - 09.2019
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Examined recreational equipment for signs of damage and potential safety risks.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Patrolled to identify anyone needing assistance and offered immediate care.

Education

Some College (No Degree) - Marketing

Auburn University
Auburn, AL

Skills

  • Order Management
  • Guest Engagement
  • public speaking
  • leadership
  • adaptive

Languages

ASL
Limited

Timeline

Server

Moo Coo
03.2023 - 08.2023

Recreation Leader

Mt Bethel United Methodist Church
03.2021 - 08.2022

Lifeguard

Atlanta Country Club
05.2018 - 09.2019

Some College (No Degree) - Marketing

Auburn University

Similar Profiles

CREATE PROFILE
Michael Keane