Michael Kirchoff
Waterford Township
Summary
Detail-oriented with experience in store operations and customer relationships. Trained new team members on service standards while ensuring compliance with policies. Committed to maintaining a safe and organized store environment to enhance customer satisfaction.
Developed leadership and team management skills in fast-paced retail environment. Demonstrated ability to enhance operational efficiency and improve customer satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Store Leader
Speedway
05.2024 - Current
- Assisted in managing daily store operations and ensured compliance with company policies.
- Trained new team members on customer service standards and operational procedures.
- Maintained cleanliness and organization of store environment to promote safety standards.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Cashier
Dollar Tree
02.2024 - 05.2024
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring proper change distribution.
- Provided excellent customer service by greeting customers, resolving issues and answering questions.
- Assisted in inventory management by restocking shelves and organizing products.
- Monitored store cleanliness and organization to enhance shopping experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Waterford Mott High School
1151 Scott Lake Rd, Waterford Township, MI 48328Skills
- Customer relationships
- Store operations
- Health and safety
- Team management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Fast typing speed
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Assistant Store Leader
Speedway
05.2024 - Current
Cashier
Dollar Tree
02.2024 - 05.2024
High School Diploma -
Waterford Mott High School