Michael Lamberson
South Plainfield,NJ
Summary
Proven Market Manager at BDS Connected Solutions, LLC., adept in brand development and customer service in the most lucrative company contract. Experienced leader with strong background in guiding teams, managing complex projects, training new employees and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
28
28
years of professional experience
Work History
Market Manager
BDS Connected Solutions, LLC.
01.2017 - Current
- Increased market share by identifying and capitalizing on emerging market trends.
- Streamlined internal processes, enhancing operational efficiency and reducing costs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Networked in market to build partnerships and connections with prospects.
Technician Specialist
BDS Connected Solutions, LLC.
07.2011 - 01.2017
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Provided exceptional service through clear communication with customers regarding their specific needs and concerns.
General Manager
CVS Pharmacy
02.1997 - 08.2010
- Managed budget implementations, employee reviews, training and scheduling.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
Education
Bachelor of Science - Education/Social Science
Rowan University of New Jersey
Glassboro, NJ06.1994
Skills
New product launch
Client Relations
Sales operations
Performance reporting
Product Management
Goal Setting and Achievement
Time Management
Customer Service
Brand Development
New Hire Onboarding
Schedule Coordination
Territory Management
Timeline
Market Manager
BDS Connected Solutions, LLC.
01.2017 - Current
Technician Specialist
BDS Connected Solutions, LLC.
07.2011 - 01.2017
General Manager
CVS Pharmacy
02.1997 - 08.2010
Bachelor of Science - Education/Social Science
Rowan University of New Jersey
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