Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Michael Lankford

Buchanan,GA

Summary

Seasoned Store Manager :

*Specializing in management of retail locations. *Professionally skilled at training employees on customer service, sales techniques, and merchandising skills.

*Well-versed in overseeing all facets of customer-facing and back-end operations.

*Ability to take different approaches to situations and collaborating with different core groups to come to a group conclusion

*Ability to present and train large groups at different skill levels

Overview

25
25
years of professional experience

Work History

Store Manager

CVS Pharmacy
09.2014 - Current

* Store Manager for 9 years

* Successful management of 3 different levels of store volume, low ( less than $25k ), mid ( $25k to $50k), and mid-high ( $50-$100k )

* Awarded Paragon at each volume level

* Played active parts in providing feedback in multiple store rollouts, including FSOM, OTCH, and ACO/SCO

* 4x Paragon Award Winner, 2x 2nd place finish

* SMIT Coach for 8 years

* Actively served as a Peer Leader in District for management staff for Asset Protection, Inventory Management, CFR Engagement, and Training Compliance

* Developed both peer level and field level contacts with other leaders that help to develop plans, goals, and drive enhancements in the field across multiple channels

* 30 years in retail management



Division Operations Manager

Home Depot Expo Design Center
09.1998 - 09.2008

* Exercised budgets for 14 store region

* Developed new operational rewrite for entire 46 store division comprising of all operating functionalities including but not limited to: Profit and Loss, Training, Peer Review, Corporate to Vendor Contracts and Relations, and Overall Functionality

* This rewrite led to a $2m savings in the division with a $1m savings to my region alone; region was most profitable of 3

* Developed corporate partnerships that enabled cross functionality of areas and enhanced abilities to achieve goals at a faster pace

Education

Associate of Science - Chemical Engineering

Georgia Institute of Technology
Atlanta, GA

Associate of Science - Business

University of Georgia
Athens,GA
09.1996

Skills

  • Loss Prevention
  • Employee Training
  • Risk Management
  • Project Management
  • Supply Ordering
  • Store Merchandising
  • Personnel Development
  • Payroll Management
  • Customer Service Management

Accomplishments

4x Paragon Winner

AP Specialist

Inventory Specialist

CFR Specialist

FFL Completion

Affiliations

  • Hunting, fishing, construction, working outside, sports

Timeline

Store Manager

CVS Pharmacy
09.2014 - Current

Division Operations Manager

Home Depot Expo Design Center
09.1998 - 09.2008

Associate of Science - Chemical Engineering

Georgia Institute of Technology

Associate of Science - Business

University of Georgia
Michael Lankford