Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Lee

Frierson,LA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Leader

Dillas Quesadillas
12.2023 - Current
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

Trainer

Dillas Quesadillas
04.2022 - 12.2023
  • Improved employee performance by designing and implementing effective training programs.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.

Worker

Clean Air Systems Of Louisiana
10.2022 - 06.2023
  • Increased production efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced workplace accidents with thorough safety training and regular equipment maintenance.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.

Education

High School Diploma -

North Desoto High School
Stonewall, LA
05.2023

Skills

  • Customer Service Management
  • Equipment Troubleshooting
  • Production Reporting

Certification

  • OSHA 10 certified (October 25, 2019)
  • CIW Site Development Associate (April 20, 2023)
  • CIW Web Foundations Associate (April 20, 2023)
  • CIW Internet Business Associate (March 22, 2022)

Timeline

Shift Leader

Dillas Quesadillas
12.2023 - Current

Worker

Clean Air Systems Of Louisiana
10.2022 - 06.2023

Trainer

Dillas Quesadillas
04.2022 - 12.2023

High School Diploma -

North Desoto High School

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Michael Lee