Michael Loukas
Cleveland
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
21
21
years of professional experience
Work History
Cashier
Dollar Tree
03.2024 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Marcs Grocery
04.2023 - 11.2024
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
General Manager
Pizza Hut
02.2008 - 11.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
Page
Cleveland Public Library
06.2004 - 01.2009
- Championed school-wide initiatives such as anti-bullying campaigns or wellness programs, contributing to a positive school climate for all members of the community.
- Participated in ongoing professional development opportunities, staying current on educational research and trends to better serve students.
- Promoted a culture of respect within the classroom by modeling appropriate behavior and addressing issues promptly.
- Mentored new teachers, sharing best practices and supporting their professional development journey.
Education
High School Diploma -
Buckeye Online School For Success
East Liverpool06-2008
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
Timeline
Cashier
Dollar Tree
03.2024 - 05.2025
Cashier
Marcs Grocery
04.2023 - 11.2024
General Manager
Pizza Hut
02.2008 - 11.2019
Page
Cleveland Public Library
06.2004 - 01.2009
High School Diploma -
Buckeye Online School For Success
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