Michael Lucchesi
Royal Car Care Center
Greendale,WI
2027
years of professional experience
Proactive manager with over twenty five-years of experience overseeing accurate and efficient performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, excellent communication and exceptional mechanical abilities. Driven manager bringing twenty-five years of overall experience directing high producing teams while developing employee loyalty. Areas of expertise include troubleshooting, preventative maintenance and waste elimination.
Work History
Manager
12 Years 6 Months- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Manager
1 Year 9 Months- Open and closed the store. Daily inventory, balancing register, ran store sales reports. Managed daily ticket average, kept track of labor hours. Ordered inventory. Trained employees.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Manager
- Directed daily operations to optimize service delivery and enhance customer satisfaction.
- Managed staff scheduling and workload distribution to optimize team performance.
- Implemented quality control procedures to enhance service consistency and reduce errors.
- Developed training programs for new employees to ensure adherence to operational standards.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Lube Technician
2 Years 4 Months- Checked tire pressure and performed tire repairs, installations, and maintenance tasks.
- Checked all fluids and maintenance-related parts and topped off or replaced as needed.
- Participated in factory-sponsored training classes to remain up-to-date with industry trends.
- Answered questions regarding vehicle maintenance and recommended necessary repairs and preventative maintenance needs.
- Changed oil, transmission fluid and filters in vehicles.
- Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
- Maintained tools, test equipment and materials, keeping all work areas clean, safe and organized.
Warehouse Associate
2 Years 6 Months- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well stocked.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Managed vendor relationships to support supply chain and maintain product quality.
- 1 incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Education
High School Diploma
Skills
Issue and conflict resolution
Business operations
Contract management
Invoice generation
Brand management
Inventory management
Staff development
Team management
Customer Service
Supervision of all employees
Timeline
Manager
Royal Car Care Center
02.2014 - CurrentRead More
Manager
Super Lube
05.2012 - 02.2014Read More
Lube Technician
Great Lakes Quick Lube
01.2008 - 05.2010Read More
Warehouse Associate
Badger Land Car Wash Equipment Co.
06.2007 - 12.2009Read More
West Allis Central High School
High School Diploma
Read More
Manager
Penn-Tenn Corporation
1990 - 2011Read More