Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Michael Martinez

Santa Clarita

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Amazon. Proven ability to enhance customer satisfaction and streamline operations, leveraging problem-solving skills and time management. Committed to achieving goals while maintaining high standards of quality and safety in all tasks.

Overview

1
1
year of professional experience

Work History

Sales Associate

Family Business
12.2024 - 07.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Plumber's Assistant

Family Business
06.2024 - 08.2024
  • Aided in cost estimation for projects, contributing to accurate pricing proposals for clients.
  • Enhanced customer satisfaction by promptly identifying and resolving plumbing issues.
  • Maintained a safe working environment through strict adherence to OSHA guidelines and best practices.
  • Conducted quality checks after each job completion, ensuring top-notch service delivery to clients.

Warehouse Worker

Amazon
02.2024 - 05.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

High School Diploma -

Mission View Public Charter
Santa Clarita, CA
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal oriented

Languages

English
Full Professional

Timeline

Sales Associate

Family Business
12.2024 - 07.2025

Plumber's Assistant

Family Business
06.2024 - 08.2024

Warehouse Worker

Amazon
02.2024 - 05.2024

High School Diploma -

Mission View Public Charter

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