
Hospitality leader and Air Force veteran with 20 years of experience delivering exceptional service in high-volume dining and banquet environments. Proven ability to lead teams, enhance guest satisfaction, and drive revenue through upselling and service excellence in fast-paced, guest-focused settings.
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Guest Experience Excellence • Banquet & Event Service • Team Leadership • Upselling & Revenue Growth • Conflict Resolution • Fine Dining Service • High-Volume Operations • Staff Training & Development