Michael Mcburney
Fairfax,CA
Overview
3
3
years of professional experience
Work History
Front End Manager
Safeway
San Anselmo, California
06.2024 - Current
- Resolved technical issues related to the front end development process.
- Evaluated customer feedbacks and identified areas for improvement in product design.
- Managed customer complaints and rectified issues to complete satisfaction.
- Managed cash flow of store, including cashier operations, bookkeeping and security.
- Reviewed employee performance and determined areas in need of improvement.
- Cultivated strong customer relations and developed effective customer service standards.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Welcomed large volume of guests and improved overall customer service.
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
Inventory Control Clerk
Safeway
Santa Rosa , CA
01.2022 - Current
- Assisted with monthly physical inventory counts and reconciled discrepancies.
- Maintained accurate records of all materials stored in the warehouse.
- Monitored stock levels and reordered products when necessary.
- Assisting managers and coworkers with any hands on projects till their completion.
- Organizing and maintaining the warehouse on a daily basis.
- Ensured accuracy of data entered into inventory control systems.
- Created reports on inventory status, shortages, and overages.
- Organized, labeled, and inventoried items for easy tracking and retrieval.
- Investigated root causes of discrepancies between physical inventories and system records.
- Managed supply chain activities including shipping and receiving goods from vendors or customers.
- Coordinated with other departments to ensure timely delivery of orders.
- Prepared documents related to purchasing, receiving, storing and issuing of materials.
- Tracked shipments using barcode scanners or RFID readers.
- Reviewed purchase orders to verify accuracy of quantities received.
- Analyzed current trends in order volume to forecast future demand.
Bartender
Spoonbar
Healdsburg, California
08.2021 - 07.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Attended regular training sessions to stay updated on new products or trends.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Education
High School Diploma -
Analy High School
Sebastopol, CA05-2017
Timeline
Front End Manager
Safeway
06.2024 - Current
Inventory Control Clerk
Safeway
01.2022 - Current
Bartender
Spoonbar
08.2021 - 07.2023
High School Diploma -
Analy High School