Open To Work
Michael Melena
Santa Maria,CA
Work Preference
Summary
Dedicated server with proven relationship-building and time management skills in fast-paced dining environments. Committed to delivering exceptional guest experiences while accurately processing orders and ensuring satisfaction. Passionate about promoting customer loyalty through attentive service and a thorough understanding of menu offerings.
Overview
9
9
years of professional experience
Work History
Server
Applebee's Grill + Bar
Santa Maria, CA
02.2016 - 11.2024
- Greeted customers and welcomed them with a smile, ensuring a positive dining atmosphere.
- Accurately took food and drink orders and entered them into the POS system.
- Monitored guest needs throughout the dining experience, providing refills and clearing items as needed.
- Recommended menu specials to guests, enhancing their dining experience and promoting sales.
- Followed health and safety guidelines while preparing and serving food products.
- Trained new staff members on food handling procedures and service techniques.
- Handled customer inquiries and resolved issues with professionalism.
Education
Everett Alvarez High School
Salinas, CASkills
- Effective communication
- Point of sale (POS) operation
- Time management
- Customer service
- Food handling
- Order management
- Menu knowledge
- Problem resolution
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Server
Applebee's Grill + Bar
02.2016 - 11.2024
Everett Alvarez High School