Michael Mikolajczyk
Chicago,IL
Summary
Goal-driven and hard working mathematician in study, with numerous years of experience from various unique work ordeals. Proficient in many areas: customer service, security, labor, organization and more. Alongside my fluency in Polish and adequacy in Spanish, aptitude in computer skills, such as MatLab coding language and Microsoft Excel and my ability to work copious hours upon end, I am able to deliver high standard results and thrive in stressful situations I must overcome.
Overview
4
4
years of professional experience
Work History
Passenger Service Agent
Prospect Airport Services
Chicago, IL
05.2021 - Current
- Monitored passenger traffic flow at the gate area to ensure efficient boarding of aircrafts.
- Assessed passenger's needs and abilities to deploy correct mobility equipment.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel.
Security Guard
Prospect Airport Services
Chicago, IL
05.2021 - Current
- Searched bags manually to identify prohibited items and contraband.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Identified suspicious activity to determine appropriate response.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at international flights.
Print Operator
W R Typesetting
Morton Grove, IL
12.2020 - 01.2022
- Set up and used paper-cutting, laminating and folding machines to hasten workplace operations.
- Loaded paper into trays, changed toner cartridges, replaced parts, and performed other related duties as needed.
- Created custom templates for documents such as business cards, letterheads, envelopes.
Stocker
Butera Finer Foods
Norridge, IL
08.2019 - 04.2021
- Organized storage areas for efficient use of space.
- Operated forklift and pallet jack to transport heavy loads.
- Received and processed incoming shipments of merchandise.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Education
High School Diploma -
Saint Patrick High School
Chicago, IL05.2022
Skills
- Security Screenings
- Customer Service
- Flight Logs Proofing
- Passenger Assistance
- Homework Assistance
- Learning Techniques
- Computer Skills
- Math and Science Expertise
Languages
Polish
Native/ Bilingual
Spanish
Limited
Timeline
Passenger Service Agent
Prospect Airport Services
05.2021 - Current
Security Guard
Prospect Airport Services
05.2021 - Current
Print Operator
W R Typesetting
12.2020 - 01.2022
Stocker
Butera Finer Foods
08.2019 - 04.2021
High School Diploma -
Saint Patrick High School
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