Michael Miles
Schertz,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Uber Eats
03.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Cashier
Circle K
Schertz, Texas
06.2024 - 08.2026
- Processed customer transactions efficiently at PJ Mart.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of checkout area.
- Managed cash register operations and balanced cash drawers.
- Collaborated with team members to improve service quality.
- Resolved customer complaints with patience and understanding.
- Trained new cashiers on procedures and best practices.
- Implemented effective upselling techniques during transactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
Cook/Delivery Driver
Pizza Hut
Schertz, Texas
04.2024 - 06.2026
- Prepared and cooked pizzas following specific recipes and quality standards.
- Managed inventory levels to ensure fresh ingredients were always available.
- Operated kitchen equipment, including ovens and mixers, efficiently and safely.
- Collaborated with team members to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of work area according to health regulations.
- Assisted in training new staff on kitchen procedures and food safety practices.
- Monitored cooking times to ensure optimal product quality and consistency.
- Implemented portion control measures to manage ingredient usage effectively.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Cook
Hawaiian Bros
San Marcos, Texas
07.2023 - 11.2023
- Prepared and cooked Hawaiian-inspired dishes following standard recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen tools, equipment, and workstations.
- Assisted in training new kitchen staff on food preparation techniques and safety protocols.
Sandwich Artist
SUBWAY®Restaurants
San Marcos, Texas
07.2023 - 10.2023
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and assembled sandwiches according to customer specifications.
Inbound Stower
Amazon
01.2021 - 07.2023
- Separated damaged items from functional ones before placing on shelves.
- Sorted over Number products onto shelves according to type, weight, and size.
- Inspected items for any damages and reported discrepancies to supervisor.
- Maintained clean and organized workspaces to uphold safety standards.
Stage Hand/Inventory Manager
Fat Stream
04.2020 - 12.2020
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
Cashier
PJ Mart
01.2020 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Driver/Cashier
Asian Garden
08.2018 - 01.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Canyon High School
New Braunfels, TXSkills
- Menu Memorization
- Stocking and Replenishing
- Route optimization
- Package handling
- Vehicle maintenance
- Time management
- Effective communication
Timeline
Cashier
Circle K
06.2024 - 08.2026
Cook/Delivery Driver
Pizza Hut
04.2024 - 06.2026
Cook
Hawaiian Bros
07.2023 - 11.2023
Sandwich Artist
SUBWAY®Restaurants
07.2023 - 10.2023
Delivery Driver
Uber Eats
03.2023 - Current
Inbound Stower
Amazon
01.2021 - 07.2023
Stage Hand/Inventory Manager
Fat Stream
04.2020 - 12.2020
Cashier
PJ Mart
01.2020 - 04.2020
Driver/Cashier
Asian Garden
08.2018 - 01.2020
Canyon High School